Jobs
>
Field Service Technician
>
Toledo

    Field Service Technician - City of Industry, United States - Astrophysics Inc.

    Default job background
    Description

    Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near City of Industry, California.

    Job Summary:

    The Field Service Technician position performs on-site installation, preventative and corrective maintenance for Astrophysics products at various customer sites. The Field Service Technician may travel throughout the United States as required. The Field Service Technician is expected to successfully troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports on time. The Field Service Technician must maintain a professional appearance and provide superior customer service. The Field Service Technician position requires ability to travel, reliable vehicle transport, and a valid driver's license.

    Essential Functions:

    • Perform on-site installation, and preventative and corrective maintenance.
    • Test faulty equipment to diagnose malfunctions. Return required defective parts on a regular basis as parts are accumulated and shipping is cost effective.
    • Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, expense reports etc. on-time and error free.
    • Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensure timely and accurate completion.
    • Review machine and customer information prior to arriving on-site. Prepare all necessary equipment, parts and documentation in advance.
    • Update the customer and Astrophysics service headquarters on progress and status of service call.
    • Deliver customer package, including warranty, customer survey, copies of reports etc.
    • Ensure an outstanding customer service experience.
    • Promote the sale of extended warranty service contracts and repeat x-ray purchases.
    • Provide operator and/or technical training as required.
    • Properly document and provide technical phone support on weekdays and weekends as required.
    • Support custom product installations/upgrades and special projects on weekdays and weekends as required.

    Education and Experience:

    • Associate's or Bachelor's Degree in Electronics or related field; or
    • 2-7 years technical support or field service experience.
    • Experience providing technical and field service support, x-ray system knowledge a plus.
    • Excellent analytical, problem-solving and troubleshooting ability.
    • Ability to consistently travel to various work sites.
    • Ability to work independently, and be proactive.
    • Team player. Ability to positively give and receive feedback.
    • Excellent customer service skills.
    • Professional appearance, demeanor and attitude.
    • Fluent in both written and verbal English.

    Benefits & Perks:

    • Excellent benefit package including medical, dental, and vision
    • 401K plan with up to 4% Employer Match
    • 11 paid holidays, 10 PTO days, free donuts on Fridays, company luncheons and year end party
    • Additional travel perks and incentives

    Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today

    Equal Opportunity Employer

    Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.



    Compensation details: 66560 Yearly Salary



    PI80e67898f2fa


  • Velocity Solutions

    Service technician

    2 weeks ago


    Velocity Solutions Lucas, United States

    Reference: To strengthen our team, we are looking for a full-time service technician (m/f/d) for our Stuttgart I branch as soon as possible for the department of drying technology. · Your responsibilities: · Setting up and dismantling our equipment in the field of water damage re ...


  • Buckeye Power Sales Toledo, United States

    :Buckeye Power Sales is a Growth-Oriented Company Seeking a Generator Technician for our Power Systems Division in the Toledo area · Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, municipalities and homeowners since 1947, wh ...


  • Yark Automotive Toledo, United States

    Job Type Full-timeDescriptionYark Automotive is the largest dealership group to work for in Northwest Ohio Representing 12 manufacturers, Chrysler, Jeep, Dodge, Ram, Fiat, BMW, Subaru, Nissan, Mazda, Ford, Toyota, Chevy. Consistently voted as one of the best employers in the regi ...


  • FUJIFILM Corporation Toledo, United States

    Overview: · We are hiring a Field Service Technician - Toner Production Equipment (Level 2) in the Toledo, OH area The Field Service Technician Toner Production Equipment (Level 2) will be considered a specialist for a product line that the service team supports. This level tech ...


  • AAA Club Alliance Toledo, United States

    Ready to fuel your passion for all things automotive? Then buckle up and shift your career into high gear with AAA Club AllianceAs an Automotive General Service Technician for AAA, you'll take the driver's seat in meeting our customers' vehicle maintenance needs. From tire instal ...


  • Applied Innovation Toledo, United States

    Applied Innovation is looking to hire a Field Service Technician. This position involves on-site repairs of printers and other multi-functional devices. The ideal candidate will possess the following: · Above-average mechanical troubleshooting skills. · Excellent customer servi ...


  • Cedar Point Amusement Park Toledo, United States

    Overview:With Cedar Point Amusement Park being "The Roller Coaster Capital of the World," we are always taking thrills to the next level because it is what we do We're bold. We're daring.We provide the best service to every guest, every day, every time. Take a ride on one of our ...


  • Coca-Cola Bottling Co. Consolidated Toledo, United States

    Requisition ID: 187327 · Posting Locations: Toledo · Pay Range: $21-$25/HR, depending on experience · Rate Frequency: Hourly · Click here to view a Day in the Life of our Teammates · Our Secret Ingredient is our Teammates. · We offer great rewards, competitive pay, career advance ...


  • First Rate Staffing City of Industry, United States

    Job Description · Job DescriptionLOOKING TO HIRE A FIELD SERVICE TECHNICIAN TO WORK IN THE CITY OF INDUSTRY · Installations of (chemical dilution stations, paper dispensers, soap dispensers) · Perform Repairs ( Tennant battery/Electrical-powered commercial cleaning products) · R ...


  • Epiroc Toledo, United States

    JOB DESCRIPTION: · * Carry out daily jobs as assigned by Service Manager/Service Supervisor · * Attend to customers' problems regarding Parts and Services products and perform necessary repairs. · * Apply and maintain all applicable safety standards at work. · * Follow instructio ...

  • Astrophysics Inc.

    Service Technician

    2 weeks ago


    Astrophysics Inc. industry, United States

    p>Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, ...


  • Maserati of Puente Hills City of Industry, United States

    Job Description · Job DescriptionSenior Automotive Service TechnicianNow hiring Master Maserati/Alfa Romeo Technician level 2-3. Offerings a sign-on BONUS of $5,000 for qualified Technicians If you're a certified automotive service technician with strong experience and solid lead ...


  • Dave Smith Appliance Services LLC Toledo, United States

    Job Description · Job DescriptionWe are looking to immediately hire the best service technicians in the area to join our team. Must have a great attitude, work ethic and strong customer service skills. We offer a family friendly secure work environment. Full time position and job ...


  • Autotec Solutions Toledo, United States

    Job Description · Job DescriptionJob Title: Aftermarket Sales/Service Technician · Job Summary: This position provides oversight and coordination for the fulfillment of goods and services for non-project related customer activities and demands. This role is a key ensuring "after ...


  • Dave Smith Appliance Services LLC Toledo, United States

    Job Description · Job DescriptionThis position is for an experienced appliance technician only with a minimum of 2 years field experience and can start on the road immediately with minimal initial training. Technicians with over 2 years field experience in the appliance repair in ...

  • Astrophysics Inc.

    Service Technician

    2 weeks ago


    Astrophysics Inc. City of Industry, United States

    Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, av ...


  • Carrier Global Corporation City of Industry, United States

    Country: United States of America. Location: CAC 08: CCS - City of Industry, CA 2478 Peck Rd, City of Industry, CA, 90601 USA - Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-cla Service Technician, Service T ...


  • Zepf Toledo, United States

    Job Description · Job DescriptionDescription:Internal posting details · Open: 4/9/24 · Close: 4/17/24 · Hours: 3rd shift 12am-8am 5 days per week, rotating weekends and holidays · Wage: $ $24.08 · Zepf Center has been serving the Lucas County community for nearly 50 years. We are ...


  • Frontier Communications Toledo, United States

    Description · Sales & Service Technician II Job ID: 10845Job Title: Sales & Service Technician IILocation: 3126 N McCord Rd, Toledo OHUnion: CWA 4671 – CBA 046Hiring Manager: Tom Girten# of Openings: 1Internal Posting Dates: 5/10/2024 to 5/20/2024Wage Range: $17.32 – 35.50 per h ...


  • Spectrum Innovations Curtice, United States

    GA-tec Building and Plant Technology GmbH, a subsidiary of the Sodexo Group, is one of the most powerful technical building equipment suppliers and providers of technical facility management. With more than 1200 employees from numerous branches throughout Germany, we continuously ...