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Liability Claims Specialist - Irving, United States - Central Mutual Insurance Company
Description
7301 State Hwy 161, Irving, TX 75039, USAReq #890
Location:
Hybrid Work Model – Irving, TX
We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry.
It's because we put Integrity, Relationships and Excellence in all aspects of our work.Our employees have the opportunity to fully utilize their talents and bring their best self. We believe that who you are is just as important as what you do
By joining our growing Claims team as a Liability Claims Specialist , you will ensure high quality claim handling while making coverage determinations, investigating losses, conducting independent assessment as to the company exposure and moving cases towards timely resolution.
You will be an effective source for help and support because of your deep knowledge and liability claim expertise.How You'll Make an Impact
Manages assigned volume of casualty claims within Personal and Commercial underwriting verticals
Investigates, evaluates, negotiates and settles assigned claims within authority limits
Develops and follows strategic action plans throughout the life of the file
Provides proactive hospitality by appropriately setting expectations, building rapport, and responding to requests timely
Builds relationships and appropriately communicates with agency partners, internal and external stakeholders
Conducts thorough and proactive liability claim investigations including utilization of ISO
Implements proper recognition, investigation, referral and communication regarding subrogation
Sets accurate initial reserve in a timely manner and continually reviews accuracy in the context of ultimate probable exposure
Manages liability files through swift resolution of exposures that warrant settlement
Detects and mitigates fraud when investigating claims
Maintains appropriate consideration of file expenses and utilizes approved suppliers
Manages paid losses appropriately; pays what is fair and owed, settles claims at the optimal time in the life of the file
Monitors and collaborates with defense counsel on litigation strategy and development through the litigation process
Assists team development with subject matter expertise learning, and onboarding assistance
Completes training as assigned
Handles special projects as assigned
What You'll Bring
Ability to obtain and maintain all required state department of insurance adjusting licenses and CE's within 90 days of employment
Bachelor's degree and 2 years of related experience
Or Associates degree and 3 years of related experience
Or 4 years of related experience
Travel as needed
Ability to investigate and evaluate liability claims in accordance with our Best Practices
Ability to analyze available information and make effective decisions
Ability to evaluate damages and negotiate fair settlements
Ability to work independently and in a team environment
Positively contributes to Team NPS results
Ability to reach key performance metrics
Properly utilizes diary & mail system to manage timeliness of needed activity
Complies with state regulatory/statutory requirements, corporate privacy and other claim policy requirements
Strong understanding of industry verticals such as transportation, construction, manufacturing, real estate, and small business
Understands and utilizes various resources including technology and tools
Ability to understand Central Insurance's policies and processes
Preferred Qualifications
CPCU, SCLA or AIC designations
Claims experience in both Personal Lines and Commercial Lines
Working knowledge of contracts and risk transfer concepts
It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability.
The applicant should respond to questions on this application in a way that will not divulge such information. #LI-Hybrid #LI-CM17301 State Hwy 161, Irving, TX 75039, USA
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