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Deerfield Beach

    Customer Service Specialist - Deerfield, United States - Hire Excellence

    Hire Excellence
    Hire Excellence Deerfield, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    HYBRID CUSTOMER SERVICE SPECIALIST

    This highly lucrative position offers incredible advancement opportunities and:

    • SALARY: $65,000-70,000 PLUS 8% Bonus
    • Hybrid opportunity (3 days in office)
    • 15 days PTO starting day 1 of employment
    • EXCELLENT hands-on training program
    • Exceptional benefits: medical, dental, vision, disability, and life insurance,
    • Flexible spending program and tuition assistance
    • 401(k) with match

    CUSTOMER SERVICE SPECIALIST RESPONSIBILITIES:

    1. Process and manage customer orders for assigned accounts
    2. Coordinate and track shipments
    3. Prepare and create export documents
    4. Respond to customer inquiries regarding order status, product availability, product specifications, and shipping documents
    5. Coordinate and verify timely delivery of orders
    6. Support and backup a collaborative team to ensure departmental success

    CUSTOMER SERVICE SPECIALIST REQUIREMENTS:

    • Bachelor's degree in Business Administration, Supply Chain, Agriculture, Management, Marketing, Economics, Communications, etc.
    • 2+ years of internship or customer service experience required
    • Strong communication, organizational and decision-making skills
    • Bilingual Spanish is a plus
    Company DescriptionCollaborative, team oriented group who works cohesively to meet departmental goals in an energetic and fun environment.
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