Product Manager - New York, United States - Hearth

Hearth

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Hearth
Hearth's mission is to help small business owners in the trades build and grow successful companies.

Hearth exists because while small businesses power much of the American economy, over 50% of contractors in the trades go bankrupt within five years.

We are here to change that forever.

Hearth's purpose is to protect and empower small business owners while revolutionizing the fragmented $600B home services market with intuitive, powerful technology that makes it easy for Pros to build and grow profitable businesses.

Over the last seven years, we've built an all-in-one modern platform that makes it simple for SMB's in home services to win more jobs and transition from paper and pen, that includes digital Estimates, Invoices, Contracts, Payments, Customer Financing, Lead Capture, and Client Management.

In 2024, we powered over $3.4 Billion in jobs for over 10,000+ small business customers across the country, and we're just getting started.

Hearth is a Series B vertical SaaS business backed by some of the world's top VC's (8VC, Human Capital, Founders Fund) including the same investors who backed SpaceX, Stripe, Palantir, Airbnb, Rippling, Affirm, Brex, and OpenAI.

Our aim is to protect small business entrepreneurship and elevate America's Pros and by redefining what is possible in running a home services business in today's rapidly changing world.

To us, the home improvement contractor is a true embodiment of the American Dream - skilled craftspeople who choose to start their own business to build a better life for their families and their communities.

Every individual on the 100+ person Hearth team envisions a future where every small business owner in the trades can succeed, despite not having a fancy pedigree, rich relatives, or special access.

A future where millions of America's Pros run on Hearth as the Operating System for Contractors, and in turn empower hundreds of millions of homeowners across the country.

Your Mission

Here's what you'll do:

Develop a deep understanding of our customers and users by regularly conducting user research, reviewing product metrics, and following industry trends.
Work with other product leaders to build and maintain a roadmap for your product area that aligns with company and product objectives.
Drive customerdriven decisions, clear prioritization, and efficient execution in the face of ambiguity and complexity
Collaborate extensively with crossfunctional teams including engineering, data, design, and gotomarket teams.
Analyze how things work today and translate usability problem statements into actionable items.
Help to identify, manage, and mitigate current and emerging risks.
Develop datadriven views of adoption to realize key digital performance metrics and define strategies to manage/optimize usage.

Here's what we're looking for:

2+ years of Product Management experience, preferably in a SaaS company. Experience integrating with partners to provide payments and financing experiences to customers. Comfortable in a fastpaced environment and able to manage multiple projects. Strong critical thinking and problemsolving skills with a bias towards action. Familiarity with mobile and web app development. Resultsoriented mindset. You care about good design and design thinking. Selfstarter that excels working independently and collaborating across groups. Excellent written and verbal communication skills. Comfortable using product/user data and analytics tools like Amplitude Strong understanding of engineering capabilities and constraints and ability to work well with engineers.

Here's what we value:

-
Growth. Between hackathons, tech presentations, and weekly "Brain Gains," we encourage each member to keep up to date and learn about the latest technologies and how we can leverage them.
Ownership. We give you the context and resources necessary for you to feel empowered in what you build.-
Empathy. We can't build the best product for our users unless we make time to understand their background and where they're coming from.

Location

This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business.

Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders who are committed to building truly innovative software and making a significant positive impact in the world.

Benefits

Missiondriven, valuesbased culture.
Competitive pay.
Unmatched opportunities to learn and develop; frontrow seat at a fastgrowing tech startup
Generous PTO, plus paid company holidays.
Stock options.
Medical, dental, and vision options. 401(k)
Free Employee Assistance Program
Parental Leave Program
Pet Insurance

More About Us
Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not d