Front Desk Receptionist - Scottsdale, United States - Scottsdale Gymnastics & Trampoline

Description

Come Join Our Team

Your Role:

In addition, this position will also cross train to be able to coach and lead classes at the gym when needed.

_ Our hours are M-F 3:00PM-7:25PM and Saturday from 8:30AM-2:00PM. Additional hours are available for our alternative programs such as Open Gyms, Birthday Parties, School Closure and Holiday Camps. In this role, you will work 5 days out of Monday through Saturday. Starting pay at $19 per hour._

Responsibilities:

• Accept front desk registrations. Calculate and accept payments for all activities.
• Manage class enrollments and make up attendees in accordance with our policies.
• Update and manage all customer accounts accurately.
• Maintain accurate attendance and make up records in class management software.
• Communicate with managers and instructors regarding parent complaints and requests.
• Manage event logistics (Birthday Party, Kid's Night Out, Camp) registrations, payments, waivers, signin sheets, logístical support, attendance tracking.
• Office support, holiday decorations, other duties as needed.
• Manage and file electronic & paper files.
• Assist with keeping a clean environment.
• Cross train to be able to coach classes when needed.

Your Qualities:

Most importantly, you have a consistently positive demeanor and desire to share that with our customers and fellow staff members.

• Friendly and enthusiastic
• Love working with kids
• Reliable and dependable
• Excellent customer service skills
• Good phone skills
• Well organized
• Ability to read and write
• Good computer skills, familiarity with basic software programs

Your Experience:

At least one (1) year of experience working in an office environment, as well as previous customer service experience.

No gymnastics experience required, but exposure to gymnastics, cheer, tumbling, or dance is a plus.


Fine Print

A few requirements to note:

• Ability to read and write

English

• Must be able to maintain a consistent schedule
• Ability to see and hear clearly 20 yards away
• Ability to provide sustained attention to students during class time in the gym.
• Ability to stand, kneel, stoop, crouch, and climb onto a spotting block to assist athletes.
• Ability to spot a gymnast, including the strength to lift and carry at minimum 50 pounds.
• Ability to move equipment including the strength to push or pull at minimum 50 pounds.
• Must have reliable transportation

An Equal Opportunity Organization