- Developing and implementing service standards and procedures for the EUC
- Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support
- Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
- Good knowledge of Microsoft's product offerings including high level capabilities and competitor products
- Supporting Windows 7 & 10 using System Centre Configuration Manager (SCCM)
- Demonstrable experience of supporting Windows 10 and MS Office 365
- Basic understanding of Active Directory and Group Policy
- Experience with MS Intune/Autopilot is desirable
- Experience on OS Imaging / Patch Management skill
- Deskside Support , B/F and IMAC support
- Asset refreshment / OEM
- Apple MAC devices skills, JAMF, Airwatch and troubleshooting experience
- Experience on Printer support, MDM, Intune and BYOD support
- Maintaining customer relationships and improving response and delivery times
- Updating service methods to improve overall efficiency
- Resolving any service problems and customer complaints
- Knowledge and understanding of all relevant industry standards.
- Knowledge and understanding of best practices for service management.
- Strong communication skills, including the ability to be influential and persuasive with stakeholders.
- Strong communication skills, including the ability to be influential and persuasive with stakeholders.
- 7 to 10 years of EUC SME Skill
- Good analytical and presentation skills
- ITIL V3 certified.
- Fluent in English
- Willingness to work flexible hours when needed
- Excellent customer interface skills
- Good interpersonal communication skills
- Understanding of customer satisfaction principles and practices
- Ability to work under pressure
- Strong communications skills, both written and oral
-
Desktop Engineer
3 weeks ago
TEKsystems Atlanta, United StatesCandidates must be able to work on W2, no C2C at this time · Hybrid Work Schedule: 2-3 days onsite · Location: Atlanta, GA · Senior Desktop Systems Engineer accountable for Office 365 endpoint client design and build. The resource is responsible for the Office Professional Plus c ...
-
Desktop Engineer
2 weeks ago
Diverse Lynx Alpharetta, United StatesEssential Skills: Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies Experience with Assistive Technology Software and Hardware Products such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil, and Assistive Hardwar ...
-
Desktop Engineer
3 weeks ago
Diverse Lynx Alpharetta, United StatesEssential Skills: · Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies Experience with Assistive Technology Software and Hardware Products such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil, and Assistive Hard ...
-
EUC / Desktop Engineer
8 hours ago
Diverse Lynx Atlanta, United StatesRole: Desktop Engineer/Desktop Support · Location: Atlanta, GA (Onsite) · Duration: Full-time · JD: · " Excellent L3 level troubleshooting skills on EUC. · " Citrix VDI, Microsoft Azure Knowledge · " Intune/Configuration Manager Co-Management · " Microsoft Intune for Windows ...
-
Desktop Support Engineer
2 weeks ago
Diverse Lynx Atlanta, United StatesJob Title- Desktop Support Engineer · Location- Atlanta, GA (Onsite) · Duration-9+ Months · Skills: EUC / Desktop · Responsibilities · Developing and implementing service standards and procedures for the EUC · Good experience of working in customer focused end user support fu ...
-
Desktop Support Engineer
3 weeks ago
City of Atlanta Atlanta, GA, United StatesPosting Expires: 4/23/24 Salary Range: $47,133 - $62,880 · General Summary · The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and res ...
-
Desktop Integration Engineer
1 week ago
NJTECH INC. Alpharetta, United StatesHello, · We at NJTech are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses. We power our clients success and drive our consultants career growth. · We are seeking an expe ...
-
Desktop Support/ Network Engineer
2 weeks ago
Saxon Global Atlanta, United StatesHello, · Hope you are doing great. · Please let me know if you are interested with below position. · Position - Desktop Support/ Network Engineer · Location - Atlanta, GA · Job Type - Long Term Project · Receive packaging and install, Racking appliances, switches, routers, ...
-
Desktop Systems and Infra Engineer
1 week ago
The Xela Group LLC Alpharetta, United StatesDescription: Role: Desktop Systems and Infra Engineer Location: Must work onsite 3 days per week in Alpharetta, GA (Need Only Locals) Duration: 12+ Months Contract · Required: · Must have 5+ years experience and Strong understanding of key system and infrastructure performance c ...
-
Level I Desktop Engineer
1 week ago
Lincoln IT Riverdale, United StatesJob Description · Job DescriptionLevel 1 Desktop Engineer · Company Overview · Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are int ...
-
Sr Support Engineer
2 weeks ago
AssuranceAmerica Atlanta, United StatesJOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...
-
Sr Support Engineer
2 days ago
AssuranceAmerica Atlanta, United StatesJOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...
-
Desktop Support Technician
2 weeks ago
Ovation Workplace Services Alpharetta, United StatesJob Role - Desktop Support Technician · Job Summary · Desktop Technician will provide day to day local · emote desktop support, receive inbound calls, · answer questions, troubleshoot and document steps performed to resolve challenges with hardware, · customer resolution for call ...
-
The Dignify Solutions, LLC Alpharetta, United StatesMinimum of 5 years hands on experience working with Azure Virtual Desktops · Working knowledge on XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory and PowerShell · Knowledge on Citrix NetScaler · Experience developing and testing ...
-
VDI Engineer
3 weeks ago
INSPYR Solutions Atlanta, United StatesVDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) · As a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company's virtual desktop platforms. Our VDI footprint consists ...
-
VDI Engineer
1 week ago
Odesus Atlanta, United StatesLarge entertainment corporation is looking to hire a Virtual Application Delivery Engineer (VDI) in Atlanta, GA on a contract to hire long term basis. The role will be Hybrid (onsite 3 days a week). · Candidates need to have experience in enterprise environments. Not looking for ...
-
VDI Infrastructure Engineer
3 weeks ago
INSPYR Solutions Atlanta, United StatesVDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) Title: VDI Infrastructure Engineer · Location: Atlanta, GA (hybrid-3 days onsite) · Duration: Long Term Project · Compensation: $50-65/hr plus · Work Requirements: US Citizen, GC Holders or Auth ...
-
VDI Engineer
2 weeks ago
INSPYR Solutions Atlanta, United StatesVDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) · As a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company's virtual desktop platforms. Our VDI footprint consists ...
-
Active Directory and Citrix Engineer
2 weeks ago
Omni Inclusive Atlanta, United StatesJob Summary: · We are seeking a skilled and experienced Active Directory and Citrix Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of our Active Directory infrastructure and Citrix Virtual Apps and Desktops enviro ...
-
EUC/VDI Engineer
1 week ago
INSPYR Solutions Atlanta, United StatesEUC/VDI Engineer - Contract to Hire - Atlanta, GA (hybrid-3 days onsite) Title: EUC/VDI Engineer · Location: Atlanta, GA (hybrid-3 days onsite) · Duration: Contract to Hire (6 months) · Compensation: $50-65/hr plus · Work Requirements: , Holders or Authorized to Work in the US · ...
EUC / Desktop Engineer - Atlanta, United States - Diverse Lynx
Description
Job Title:EUC / Desktop Engineer
Location:
Atlanta, GA //Onsite
Duration:
Full Time-Only
JOB DESCRIPTION:
Skills:
EUC / Desktop
Responsibilities
Technical Experience :
Professional Attributes :
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.