- Handles escalated transactions and inquiries from Tier I support related to various HR functions, ensuring all employee information is accurate and up to date.
- Provide expertise on complex cases requiring deeper knowledge of policies and HR compliance requirements.
- Handle employee lifecycle processes from hire to retire, ensuring compliance with internal policies and relevant legislation.
- Process HR transactions accurately in HRIS systems with supporting documentation and data accuracy.
- Find opportunities for process improvement within the shared services function to increase efficiency and service quality.
- Collaborate with HR COEs to align processes and recommend improvements where needed.
- Maintain HR documentation, including employee records, and compliance reports.
- Ensure confidentiality and data protection in line with company and regulatory guidelines.
- Bachelor's degree in Human Resources, Business Administration, or equivalent experience
- 2-4 years of HR Shared Service experience, or HR operations
- Proficient in HR processes and familiar with HRIS platforms
- Excellent organizational and communication skills
- Able to balance multiple tasks and have a proactive approach
- Strong analytical skills
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HR Service Center Analyst II - Downers Grove - Nexeo Solutions
Description
HR Service Center Analyst II
Location: Downers Grove, IL, US,
Company Name: Univar Solutions USA LLC
Primary Purpose: The HR Shared Services Analyst II (HRSS Analyst II) is responsible for resolving sophisticated HR inquiries and critical issues from Tier I support team, requiring a specialized understanding of HR processes and functions. This position plays a key role in supporting HR operations related to Talent Acquisition, Onboarding, Learning & Development, Benefits, Payroll, and overall employee lifecycle management. The HRSS Analyst II ensures the accuracy, compliance, and efficiency of HR transactions while maintaining a high level of service to employees and HR teams.
What You Will Do:
What You Will Need:
Where You Will Work: Downers Grove, IL Hybrid (Tues, Wed, and Thurs. mandatory in office)
Pay & Benefits: The salary range is $70K - $80K. This role is also eligible for incentive pay. The specific salary offered to a candidate may be motivated by a variety of factors including the candidate's meaningful experience, education, training, certifications, qualifications, and work location. Available employee benefits include health, vision, and dental. We also provide 401k matching for retirement and flexible time off.
What You Can Expect: Strong work/life flexibility To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews Competitive pay and benefits
It takes people like you and a global network of more than 9,500 employees to build a company where the best people want to work. As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
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HR Service Center Analyst II
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