Sr. Analyst, Contact Center - Aurora, IL

Wavespire is seeking a Sr. Analyst, Contact Centre Customer Success to optimize and redesign their current contact center systems, improve reporting and analytics, and fully leverage their investment in CX technology. · Support and guide ongoing contact center system upgrades. · ...

The Sr. Analyst Contact Center supports the Customer Success organization by optimizing contact-center systems. · ...

The Sr. Analyst Contact Center supports the Customer Success organization by optimizing contact-center systems. · Strengthen telephony and Salesforce integration, · Improve operational performance through data-driven insights. · ...

The Sr. Analyst, Contact Center supports the Customer Success organization by optimizing contact-center systems, · strengthening telephony and Salesforce integration, · and improving operational performance through data-driven insights. · ...

We are seeking a Contact Center Representative to join our team assisting members with inquiries resolving issues promoting products services that meet their needs delivering outstanding service aligned with organizational service promises meeting established sales service goals ...

This role is responsible for leading the optimization and integration of contact center technology with Salesforce Service Cloud. · Lead the optimization, configuration, and integration of Cisco/WebEx Contact Center with Salesforce Service Cloud. · Act as the primary business own ...

TEKsystems is looking to hire a Customer Support Representative to work on-site at a credit union in the Naperville area. · ...

+Job summary · The Customer Service Data Analyst is responsible for producing daily, time-sensitive reports and transforming data from multiple systems into actionable insights.+Run daily reports using established tools and processes with strict deadlines · Extract, consolidate, ...

We're looking for a Contact Center Representative to be the welcoming voice of HACU-the first point of contact and a lasting impression for our valued members. · We're not just another financial institution-we're a mission-driven team dedicated to helping our members "Bank Health ...

The primary responsibility of the Member Contact Center Representative is to act as liaison between IMRF and its customers (members, annuitants, and beneficiaries) to foster interactive, informed and collaborative working relationships by providing excellent customer service. · ...

TruGreen is committed to providing personalized attention for our associates. · We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. · Motivates and leads a team of associates to achieve optimal p ...

The primary responsibility of the Member Contact Center Representative is to act as liaison between IMRF and its customers (members, annuitants, and beneficiaries) to foster interactive informed and collaborative working relationships by providing excellent customer service.The C ...

This is a hybrid remote/onsite work arrangement after successful completion of onsite training. Under the direction of the Contact Center Sales Manager, the Contact Center Sales Representative will perform inbound and outbound call center sales functions and initiatives that supp ...

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row The Top Workplaces explore how organizations create and sustain a positive and productive work culture.A great cultur ...

Description · Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025 · We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row The ...

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row The Top Workplaces explore how organizations create and sustain a positive and productive work culture A great cultur ...

We are hiring a Contact Center Service Representative to perform call center functions for company owned franchise operations. · Under the direction of the Contact Center Service Manager, performs call center functions for company owned franchise operations; answering service que ...

The Trainer partners with the Training Manager, Instructional Designers, and business leaders to deliver effective training based on the organization's training development strategy. This role will model the vision, values, and mission of Oncourse Home Solutions. · ...

Who We Are · Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 ...

+Job summary · We are seeking an experienced Senior Contact Center Team Lead to supervise daily operations and personnel to create maximum efficiency and cost-effectiveness. · +ResponsibilitiesCreate and implement call center strategies and operations; · Improve systems and proce ...