An Account Manager is a professional responsible for managing and maintaining relationships with clients or customers. They are typically in charge of overseeing the sales and service of a particular account or group of accounts - Marshfield Hills, United States - Stellar Innovations

Stellar Innovations
Stellar Innovations
Verified Company
Marshfield Hills, United States

1 week ago

Savannah Johnson

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Savannah Johnson

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Description
About the Company

Since 2008, we have combined the thoroughness of infrastructure building management with the stability of the construction sector and the future of digital innovation. Over the past 15 years, a passionate idea has developed into a thriving medium-sized family business, which has successfully expanded in four core areas with more than 250 employees.

Our team is looking for new colleagues with head and heart.

What do we offer you?

  • 28 days of vacation
  • An unlimited full-time position (40-hour week)
  • A responsible position with perspective
  • Flexible working hours with flextime
  • Attractive salary depending on qualifications and professional experience
  • A secure job in an expanding company
  • A friendly team that helps and supports each other

What can you expect?

  • You are the first point of contact for all concerns of a defined service area of our external partners, take over customer communication (phone, email, tickets) and the corresponding reporting
  • You process incoming complaints and, in close cooperation with the operational and commercial departments, find customer-oriented solutions (complaint management)
  • You are responsible for checking the material input for ongoing special orders and dispatching a team of craftsmen from a service area assigned
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