Service Manager/Employee - Cedar Valley, OK, United States - Aurora Solutions
Description
Storck Bicycle - since 1995, we have stood for innovation and high quality. We are a leading brand in the road, mountain bike, and e-bike industry. Our products are successfully distributed in over 26 countries worldwide. Our versatile and ambitious team develops and assembles all of our high-end bikes in Idstein. Numerous test and design awards attest to our perfectly designed frames and complete bikes.For our headquarters, we are currently seeking a:
Service Manager/Employee (m/f/d)
Your responsibilities:
- Receiving repair orders
- Creating corresponding orders in the inventory management system
- Generating workshop invoices
- Providing advice to customers regarding service and repairs
- Being a friendly point of contact for customer inquiries
- Assisting with new bike handovers
Your qualifications:
- Completed training as a bicycle mechanic or similar qualification desired
- Practical experience as a mechanic, ideally in the bicycle industry
- Experience working with highquality and exclusive carbon frames and components
- Familiarity with inventory management programs
- Strong customer service mindset
- Ability to handle high workloads, flexibility, and teamwork
- Intercultural competence
What we offer:
- A rapidly growing environment in the bicycle industry
- A challenging and sporty role
- Handson experience with highquality and exclusive products
- Modern and attractive working conditions and competitive compensation
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