-
Customer Experience Specialist
2 weeks ago
Relief Factor Nevada, United StatesAre you looking for a company that cares about its employees, encourages career advancement, and strives to provide an excellent customer experience? · If you answered yes, then keep reading about our exciting Customer Experience Specialist Position with the Relief Factor team. A ...
-
Customer Experience Specialist
2 weeks ago
Air Canada Nevada, United StatesLocation:LAS VEGAS,NV,United StatesPosting Start Date: Aug 3, 2023Posting End Date: OngoingBeing part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take f ...
-
Customer Experience Specialist 2
2 weeks ago
Principal Financial Group, Inc. Des Moines, United States Full timeWhat You'll Do · We're looking for a Customer Experience Specialist 2 to join our Participant Contact Center (PCC) In this role, you'll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action to prepare f ...
-
Customer Experience Specialist 1
2 days ago
The Principal Financial Group Des Moines, United StatesDo you love helping people and making a positive difference? As a Customer Experience Specialist within Individual Life, youll provide a high level of value and service by balancing inbound contacts from internal and external customers, applying a v Customer Experience, Specialis ...
-
Senior Customer Experience Specialist
2 weeks ago
Curium Pharma Des Moines, United StatesPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Curium is the worlds largest nuclear medicine company with more than a century of industry experience. We develop, manufacture and distribute wor ...
-
UnityPoint Health Huxley, United StatesExperience Specialist/Receptionist · Huxley Family Medicine · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, ...
-
Bilingual Customer Experience Specialist 2
1 week ago
Principal Financial Services, Inc. Des Moines, United StatesWhat You'll Do · Were looking for a Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) In this role, youll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action to ...
-
Bilingual Customer Experience Specialist 2
1 week ago
Principal Financial Group Des Moines, United StatesWhat You'll Do: · Were looking for a Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) In this role, youll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action to ...
-
Bilingual Customer Experience Specialist 2
2 weeks ago
Principal Financial Group Des Moines, United StatesWhat You'll Do · We're looking for a Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) In this role, you'll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action to ...
-
Bilingual Customer Experience Specialist 2
1 week ago
Principal Financial Services, Inc. Des Moines, United StatesWhat You'll Do · We're looking for a Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) In this role, you'll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action t ...
-
UnityPoint Health Huxley, United StatesOverview: · Experience Specialist/Receptionist · Huxley Family Medicine · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include chec ...
-
UnityPoint Health Huxley, United StatesOverview · Experience Specialist/Receptionist · Huxley Family Medicine · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-i ...
-
Principal Financial Services, Inc. Des Moines, United StatesWhat Youll Do · As a · Customer Experience Specialist 1 · in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a me ...
-
Principal Financial Group Des Moines, United StatesWhat You'll Do: · As a Customer Experience Specialist 1 in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member ...
-
Metalworking Sales Manager
3 weeks ago
MSC Industrial Supply Iowa, United States Full timeBRIEF POSITION SUMMARY: · The Metalworking Sales Manager is responsible for maximizing sales growth and profitability for metalworking sales and for developing and managing the Metalworking Specialists and Senior Metalworking Specialists within an assigned region. · DUTIES and R ...
-
Mechanical Engineer
2 weeks ago
Accelerate Professional Talent Solutions Iowa, United StatesPosition: Hydraulics Specialist · Location: Des Moines · Position Summary: We are seeking a Hydraulics Specialist with a strong background in hydraulic systems to join our team. The ideal candidate will be responsible for maintaining product and industry knowledge and working in ...
-
Technical Sales Specialist Dairy
5 days ago
Schippers USA Iowa, United StatesAre you ready to be a part of the growth in the United States of America as a Technical Sales Specialist Dairy? · We're looking for a highly motivated Technical Sales Specialist Dairy to join our team in Iowa. In this position, you'll be part of the growth of our Dairy division i ...
-
Vice President of Sales
3 days ago
The Momba Group Iowa, United StatesVice President of Sales-IT Services/Consulting · Lead Our Client's Sales Charge to Growth and Profitability · Do you thrive in a fast-paced environment, building high-performing sales teams, and exceeding ambitious goals? If so, we'd love to hear from you As Vice President of Sal ...
-
Senior Learning and Development Specialist
1 week ago
The Waldinger Corporation Iowa, United StatesThe Waldinger Corporation, a growing Mechanical, Electrical, Plumbing, and Sheet Metal industry leader, is seeking a Senior Learning & Development Specialist who has a passion for learning and development, leadership, and diversity & inclusion. They will be responsible for creati ...
-
Area Sales Manager
5 days ago
ANDRITZ Iowa, United StatesANDRITZ SEPARATION is the world's leading separation specialist with the broadest technology portfolio and more than 2,000 specialists in 40 countries. For more than 150 years, we have been a driving force in the evolution of separation solutions and services for industries rangi ...
Customer Experience Specialist - Nevada, United States - Relief Factor
2 weeks ago
Description
Looking for a company that values its team members, supports professional growth, and aims to provide top-notch service? If so, check out our exciting Customer Experience Specialist Position with the Relief Factor team.
In this role, you will assist our rapidly expanding customer base by addressing inquiries and resolving issues via phone and email, using effective sales and customer service techniques.
Our goal is enhancing your quality of life.It's a widely acknowledged fact that life improves significantly when you feel good. You become more productive, happier, and more authentic.
That's why at Relief Factor, our objective is straightforward:
to help individuals feel their best. We achieve this naturally, scientifically, and safely.
While we take pride in our meticulously crafted products, our true success lies in the positive impact we've made on people's lives.
Individuals leading fulfilling lives, pursuing their passions with their loved ones.Relief Factor is a well-being company promoting a fulfilling existence.
Here's a glimpse of your everyday tasks:
Follow a fixed 8-hour schedule within the hours of 5 am - 9 pm, Monday to Friday, 7 am - 6 pm on weekends (including holidays).Address and resolve a large volume of phone calls and emails.
Create new customer accounts, suggest complementary products and services that enhance customer experience.Respond to general inquiries about products, promotions, returns, refunds, cancellations, account adjustments, shipping/tracking updates, and other related matters.
Process incoming orders.
Desired candidate profile:
Residence in Washington State, Nevada, or Arizona is a must.
Prior experience in a Call Center environment (preferred).Strong aptitude for sales and upselling.
Exceptional customer service skills, meticulous attention to detail, a sense of urgency, and a high degree of professionalism.
Ability to troubleshoot, think on your feet, and manage multiple tasks simultaneously.
Effective verbal and written communication abilities.
Recognize customer needs, clarify details, investigate each query, and offer solutions.
Strong interpersonal skills, fostering relationships with colleagues, internal collaborators, and customers.
Team player mindset, customer-centric approach, and thrive in a fast-paced, target-driven setting.Capable of handling numerous duties and priorities concurrently.
Comfortable with technology, quick to grasp new systems.
You will be provided with a company laptop, headset, mouse, and keyboard. A stable, non-wireless internet connection (ethernet only) is necessary.
Compensation:
$20-$22 hourly rateBenefits:Our staff is the foundation of our organization.
We present a comprehensive benefits package, including:100% Employer-Covered Medical/Dental/Vision401(k) with matching15 PTO days in your first year and 10 paid holidaysBasic Life and AD&DVisit our official site to discover more. Relief Factor is an Equal Opportunity Employer. Individuals are recruited, retained, promoted, and transferred for all roles without bias concerning age, color, race, creed, ancestry, national origin, citizenship
