Community Manager - Washington, United States - JLL

JLL

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JLL supports the Whole You, personally and professionally.

Supervise app implementation and ensure deadlines are met
Provide content and feedback to app developer in a timely manner
Give status updates for app development to XM Corporate staff and client on a specified cadence
Review building app often for brand consistency
Create and maintain app content in-line with luxury brand standards
Market and promote app usage among tenants, residents, guests, etc.
Tenant Engagement Create property programming with the goal of creating a property-wide sense of inclusion and community
Maintains property programming budget
Manages and schedules building amenities (ie. conference space, rooftop terrace, tenant lounge, etc.)
Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers at times
Special event planning for meetings and events occurring at the property for clients and tenants directly - can be large-scale
Assists property management team in creating welcome collateral and events for new tenants
Manages property social media sites
Designs and copywrites internal marketing messaging and collateral for property programming and events including digital and printed communications
Acts as a building ambassador and engage tenants to participate in building programming
Plan robust program within property budget
Negotiate contracts with area vendors for best price, product and service
Works with Experience Management corporate team to grow a local Preferred Vendor list
Stays current on knowledge of local events and cultural attractions.
Other concierge-related requests, as needed
Other reports, duties, meetings TBD
SKILLS AND APTITUDESExperienced marketing and event planning
Creatively produce ideas to develop bespoke programs to engage various demographics and interests
Ability to engage tenants and visitors to participate in events and programming
Possesses foresight to organize event logistics up to 3000 attendees
Eye for clean, concise marketing collateral
Superior knowledge of local cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
Motivated self-starter who is able to work with mínimal supervision
Proactive, approachable and solution-focused
Professional demeanor and appearance
Strong planning and organizational skills
Excellent interpersonal and communication skills
Takes initiative and anticipates needs of others
Commitment to company values
Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology
EDUCATION AND EXPERIENCEBachelor's Degree or equivalent work experience
At least three years' experience in marketing and event planning, including VIP guest service
Previous concierge or VIP retail experience highly-preferred
Expert-level knowledge of the local area, including current dining, retail, and entertainment trends
What you can expect from us We're an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe.

We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.

We'll offer you a competitive salary and benefits package. With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is im