Secretary I - Lancaster, United States - Antelope Valley Hospital

Antelope Valley Hospital
Antelope Valley Hospital
Verified Company
Lancaster, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Objective:


Under the supervision of the unit manager and/or charge nurse, the unit secretary competently performs department secretarial tasks as well as various supportive duties.


Duties and Responsibilities:


  • Provides normal clerical support as needed to support unit functions such as copying, scanning, typing, filing, faxing and ordering of department supplies.
  • Assembles/maintains medical records according to hospital/unit practice.
  • Processes patient paperwork and prioritizes according to highest need.
  • Ability to learn required computer skills within orientation period and maintains competency.
  • Transcribes physician orders accurately, timely, and efficiently.
  • High degree of involvement with patients and family members.
  • Transports patients when required.
  • Performs errands when assigned to facilitate unit work flow; i.e. transports specimens to lab, acts as messenger to various departments, etc.
  • Answers telephones in a courteous manner and directs calls appropriately.
  • Assist in maintenance of safe, comfortable, and therapeutic environment for patients.
  • Assists as needed in completion of unit support record keeping, department reports and/or statistical sheets and department meeting minutes.
  • Maintains department specific certifications.
  • Maintains department inventories.
  • Operates technical equipment safely and appropriately.
  • Orders requisitions for a variety of hospital services.
  • Demonstrates knowledge regarding special needs and behaviors.
  • Answers call lights.
  • Thins charts as needed.
  • Copies charts for transfers as needed.
  • Rounds for discharges; assesses empty bed status.
Processes and coordinates information for team leaders and charge units as needed


Non-Essential Duties:


  • Assists in special projects as assigned
  • Other duties as requested
    Knowledge, Skills and Abilities

Knowledge

  • Working knowledge of basic medical terminology or ability to successfully complete studies in medical terminology within six (6) months of employment.
    Skills
  • Clear and concise communication skills
    Abilities
  • Ability to establish and maintain effective working relationships with staff, clinicians, and other health team professionals

Core Competencies:

All AVH employees will effectively demonstrate these behaviors:

  • Accountability
  • Action Oriented
  • Customer Focused
  • Compassion
  • Effective Communication
  • Teamwork
  • Ethics & Values
  • Integrity & Trust
    Education and Experience:

Education

  • High school diploma or equivalent
  • Participates in age specific educational and training programs
    Experience
  • Minimum one year experience in an acute care setting preferred
  • Previous secretarial experience greater than one year preferred
  • Medical terminology preferred
    Required Licensure and/or Certifications:
  • Possess and maintain current certification in American Heart Association Basic Life Support (BLS) for Health care Provider
    AVH Conduct/Compliance Expectations:
  • Ability to adhere with AVH Absenteeism and Tardiness Policy
  • Ability to adhere with AVH Leaves of Absence Policy
  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere with AVH Recording of Hours Worked Policy
  • Ability to adhere to the department dress code
  • Ability to organize work and establish priorities
  • Ability to expand on own initiative in performance of duties
  • Skill and ability to follow the telephone etiquette/standards
  • Conforms to AVH Standards of Excellence
  • Ability to function effectively under pressure and meet time parameters
  • Ability to communicate effectively while maintaining good working relationships with coworkers, managers and other hospital staff
  • Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
  • Ability to maintain the confidentiality of patient, hospital and department information
  • Ability to adhere to safety rules and regulations
  • Safely and effectively uses all equipment necessary to carry out duties
  • Ability to interpret and function under hospital and department policies and procedures
  • Conforms with required and appropriate JCAHO requirements
  • Conforms with and supports hospital quality assurance and improvement guidelines
  • Ability to participate effectively in department and hospital staff education
  • Display a willingness to work as a team player
  • Ability to give and support the highest level of patient/customer satisfaction at all times
  • Supports and adheres to the values and mission statement established by the AVH Board of Directors
  • Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its requirements; complies with duty to report behavior standard; demonstrates understanding of purpose for a Compliance hotline and the importance of seeking guidance from a supervisor or the Compliance Officer when in doubt regarding a possible compliance issue
  • Ability to follow the Code of Business Conduct (Standards of Business Ethics and Int
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