- Provide first and second level support for software, hardware, and various infrastructure related issues.
- Participate in the entire user life cycle from accounts provisioning, hardware deployment and day one orientation.
- Participate in an on-site support rotation for all employees at the office.
- Provide video conference setup support and basic troubleshooting.
- Administration and troubleshooting of company Mac/Windows, BYOD, peripherals. SaaS applications/integrations, network, and IDP
- Assist in various technical projects and maintenance that may be required (this includes desktop, directory services, telecom, and networking).
- Contribute to New Technology discussions.
- Cross functional collaboration
- 5+ years working in a fast paced technology company environment or start up
- B.A/B.S. in a computer science-related field (or) 6 years experience in system administration and support
- Strong desire to help others, positive attitude, excellent problem solving, technical writing, communication, and organizational skills.
- Exceptional experience supporting macOS and Windows laptops
- Exceptional experience supporting Google Workspace and a wide variety of popular Cloud SaaS Apps (e.g. Slack, Jira, Github, Adobe CC)
- Strong knowledge of Help Desk ticketing software (i.e. Jira Service Desk, Freshservice).
- Strong knowledge of Mac imaging and MDM software (i.e. JAMF Pro).
- Working knowledge of Networking Concepts (VPN, office and home networks) are a plus.
- Scripting and automation skills are a plus.
- Strong knowledge of media streaming services and devices are a plus.
- Excellent communicator, detail oriented, and customer service focused.
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Client Services Associate
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Client Service Associate
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Hunter SF California, United StatesOur client is a very prestigious family office that is looking for an associate to join their growing team in San Francisco. · Opportunity · The Associate will work closely with the Senior Directors to handle all client advisory work. They will help manage day to day requests of ...
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AM Pierce and Associates California, United States**Who We Are**: AM Pierce & Associates and Applied Technologies Group (ATG), a wholly owned subsidiary of AM Pierce and Associates, is a woman-owned small business providing Engineering & Research, Cyber, C5ISR, Program & Acquisition Management services and solutions to a diverse ...
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Job Assistance
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Machine operator
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Sr. Technical Client Services - California, United States - Cypress HCM
Description
Sr. Technical Client Services
Responsibilities:
Requirements:
Compensation:
$ $53.79
