Information Technology Manager I - Sacramento County, CA, United States - Department of Technology
Description
Telework is avialable.
- You will find additional information about the job in the
Duty Statement.
- This position supports a complex work environment that functions 24 hours a day, 7 days a week. Although the majority of the specific duties occur during regular work hours, the position may require occasional offshift work and weekends, including holidays. Occasional travel is required to attend meetings and/or training.
- Minimum Requirements
- INFORMATION TECHNOLOGY MANAGER I
- Job Application Package Checklist
- Duty Statement
Job Code #:
- JC423844
Position #(s):
-
Working Title:
Departmental Desktop & Voice Services Manager
Classification:
- INFORMATION TECHNOLOGY MANAGER I
-
# of Positions:
- 1
Work Location:
- Sacramento County
Telework:
- Hybrid
Job Type:
- Permanent, Full Time
Work Shift:
- 8AM 5PM
Work Week:
- Monday-Frida
- Department Information
The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services.
Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Special RequirementsPlease do NOT include your Social Security Number on any of the submitted documents.
Application Instructions
Final Filing Date: 5/3/2024
-
Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).-
How To Apply
-
Address for Mailing Application Packages
Department of Technology
- Attn: Teresa RPA23 266/JC423844
- Selection Services Unit
- P.
- Rancho Cordova, CA 95741
Address for Drop-Off Application Packages
Department of Technology
- Human Resources
- Rancho Cordova, CA 95670
- Teresa Cuellar RPA 23 266/JC423844
Required Application Package Documents
- Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
Desirable Qualifications
- This position leads teams in software analysis, design and configuration which requires the following knowledge, skills and abilities:
- Working knowledge of Active Directory (AD)
- Working knowledge of System Center Configuration Manager (SCCM)
- Knowledge of PowerShell scripting
- Knowledge of Visual Basic programming and/or other programming tools
- Knowledge of VoIP (Voice Over Internet Protocol)
- Knowledge of Windows OS, iOS/Android
- Knowledge of customer service and support principles in an IT environment
- Knowledge of computer architecture including PC diagnostics and tuning tools
- Knowledge of methods and practices for troubleshooting, recovering, adjusting, modifying and improving information technology systems
- Knowledge of basic methods, tools and procedures to prevent information systems vulnerabilities and provide or restore security of information systems and network services
- SAM IT guidelines
- EEO policies and guidelines
- Knowledge of State IT Project Approval Lifecycle.
- Ability to work independently, direct the activities of teams, maintains schedules, and bring projects to a timely closure
- Knowledge of CDT's business areas
- Excellent communication and customer service skills
- Knowledge of ITSM best practices
- Knowledge of IT asset and configuration management
Benefits:
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
Hiring Unit Contact:
Quentin Wright
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additio
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