Accommodation General Manager - Houston, United States - Wanderstay Hospitality Group

Description

Wanderstay Hospitality Group
Are you someone who enjoys meeting people from diverse backgrounds, cultures and nationalities?

Are you an avid traveler with a passion for guest services?

Would you like to work in a fun, fast-paced environment with like-minded individuals?

Do you have an entrepreneurial attitude?

Are you a successful multi-tasker?

If you answered
yes to these questions, we have an exciting opportunity for you

We are looking for a
General Manager to oversee our two independent locations in Houston.

Wanderstay Hospitality Group is an innovative accommodation company that has a hostel and a boutique hotel.

Though each location has its own style of décor and personality, there are standards guests can expect no matter the Wanderstay property they choose.

This includes impeccable guest service, sparkling-clean facilities, and a unique, fun atmosphere.

Our properties are small enough to give guests an authentic local experience that allows them to meet new friends, but large enough to make an impact where it matters most:
Our community.

We believe in an open, honest, and healthy work environment, complete with respect, communication, and teamwork.

As an employee, you will receive great benefits and perks, such as a monthly stipend to explore local Houston attractions, professional development reimbursement, paid time off, and travel vouchers.

Skills/Qualifications:

• 23 years previous management experience preferred
• Customer service experience
• 2year degree or higher preferred but not required
• Must enjoy working with the public and be able to professionally handle any conflicts, guest issues, or emergencies that may arise.
• Excellent oral and written communication and organizational skills.
• Demonstrated ability to work effectively without immediate supervision.
• Ability to multitask efficiently.
• Must be willing to work evenings, weekends, and holidays, as scheduled.
• Hostel or hotel experience preferred.
• Computer literacy and familiarity with MS Word, Excel, and Outlook preferred.
• Knowledge of a 2nd language is a plus

Responsibilities Include:

• Planning and overseeing monthly community events
• Creating partnerships with local businesses
• Managing employees (hiring, firing, training, work schedules, approve payroll, etc.)
• Increasing and maintaining occupancy rates
• Successfully running daytoday operations of properties
• Supervising front desk and housekeeping staff
• Training and evaluating employees
• Resolving escalated customer complaints
• Monitoring inventory usage and reordering supplies
• Tracking monthly review trends and submitting monthly reports
• Scheduling maintenance and repair appointments when necessary
• Additional tasks and projects as assigned by Owner

Note:

A review of this description has excluded the marginal functions of the position that are incidentals to the performance of fundamental job duties.

All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Employee will be required to perform any other job-related duties assigned by their supervisor


Work Schedule:

• 8am 5pm (including 1hour break)
• Tues/Wed OFF

Manager Benefits:

• 2 weeks annual paid vacation (14 days)
• Including a $300 annual travel voucher good for flight or hotel.
• Annual Industry Conferences (flight, hotel, registration paid for)
• Health Insurance (After 6 months of employment)
• Professional Development Stipend
• Annual Bonus (based on performance)

Compensation:

- $55,000 Annual salary + $1,500 90-day bonus

• Resume
• Cover Letter

Application Period:

This position will begin on or around August 15th, 2024.


WANDERSTAY HOSPITALITY GROUP is an equal opportunity employer.

Job Types:
Full-time, Part-time


Pay:
$50, $55,000.00 per year

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Vision insurance

Experience level:

• 3 years

Experience:

• Management: 1 year (required)

Ability to Commute:

• Houston, TX required)

Ability to Relocate:

• Houston, TX 77003: Relocate before starting work (required)

Work Location:
In person