Beach Services Supervisor - San Diego, United States - La Jolla Beach & Tennis Club

La Jolla Beach & Tennis Club

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Beach Services Supervisor to join our team at our beautiful oceanfront property
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

Free daily meal and salad bar
Free parking
Benefits including: Medical, Dental, Vision, 401K (based on employment status)
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining
Property retail shop and hotel discounts

- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

Consistently provide professional, attentive, and genuinely friendly service
Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

**Schedul

e:
Full time. Shifts may vary. Weekend and holiday availability required.
**Pay
- $22/hr**
SUMMARY
Supervises and coordinates activities of Beach Services staff during the season.

Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Determines work procedures and expedites work flow.
Issues written, oral instructions, and writes reports when required.
Communicates effectively with subordinates, peers, Management team, non

- guests, guests, and members.

Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
Provides quality service to members and guests that meets or exceeds expectations.
Takes ownership of member, hotel guests, and guests' complaints and concerns; and ensures that they are resolved in a timely and efficient manner.
Helps to develop and institute training procedures for the entire Beach Services staff with Property Operations Manager and Director of Operations.
Ensures that subordinates are performing required duties by assessing them and disciplines or praises them when necessary or required.
Ensures that the beach and pool areas are set up, maintained, cleaned, and monitored to established standards.
Ensures that the beach equipment is delivered as needed and assists, as needed, with removing/taking down beach equipment and storing it at the end of the day.
Ensures that the BBQ's, tables, chairs, and umbrellas are set up, cleaned, secured, and presentable at all times.
Utilizes "Aggressive Hospitality" and enforces Club policies and procedures.
Warns violators of rule infractions, such as loitering or carrying forbidden articles, and approaches and contacts any person engaging in suspicious or criminal acts.
Report and call police, lifeguards, or fire department by telephone in case of fire or the presence of unauthorized persons. Ensures that all persons authorized on property are properly recorded on the Beach Registration Log.
Trains Beach Service Leads in their duties and responsibilities. Oversees the training of the Beach Services Crew.
Ensures that response to noise complaints within the duty area (i

e:
the beach, pool etc.) are handled in a timely and efficient manner; also ensures that all parties on the beach are randomly spot checked for violations of our liquor license.

Ensures that all beach party set ups have been properly signed for and that all guests have been properly logged on the Beach Registration Log.
Conducts periodic inventory of all equipment and supplies. Properly requests needed supplies in a timely manner.
Ensures that a towel log and inventory are maintained at all times, and requests towels, as needed, during the shift.
Observes and reports any unusual occurrences and safety hazards (i

e:
wet floors, fire hazards, leaking water pipes, unsafe equipment, etc.). Ensures that the proper departments are notified of the hazard and/or occurrence and informs the Management team via E-mail, writes work orders, and or contacts the Dispatcher (ext

Ensures that all shifts are properly staffed, determines the amount of staff needed throughout the season, and adjusts accordingly.
Handles administration work and ensures the department keeps within the budget by properly scheduling personnel and ordering needed supplies.
Plans and attends regularly scheduled department meetings.
Other duties may be assigned.

OUTCOME

The cleanliness, safety, and security of the facilities will positively influence the guests and members perception of the total organization as friendly, helpful, professional and reliable.

This