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    IT Coordinator - Redmond, United States - The Caring for Family of Companies

    The Caring for Family of Companies
    The Caring for Family of Companies Redmond, United States

    3 weeks ago

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    Description

    $23-$27 per hour - Part Time

    Caring for Others — part of Caring for Family of Companies — is seeking a skilled IT Coordinator dedicated to unparalleled professionalism, system set-up maintenance and troubleshooting, and data security.

    Who You Are

    At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:

    Driven by an inner sense of purpose to impact others

    Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset

    Who We Are

    In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.

    We're proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we're raising the bar in new ways at:

    Scope of Duties

    At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

    PROGRAM EXPERTISE + ACCOUNT MANAGEMENT + LICENSE / SYSTEMS UTILIZATION

    • Microsoft 365 and Microsoft Office Suite Account Management
    • Sharepoint Account Management
    • Printing Program Account Management
    • Cost and Utilization Analysis of All IT and Systems Programs and Contracts
    • Microsoft Security 2 Administration
    • API integration buildout
    • Powershell experience

    IT EQUIPMENT PURCHASING + ASSET INVENTORY + EMPLOYEE ACCESS

    • Equipment Ordering, Set Up, and Shipping - inc. phones, computers, printers, locks, digital keys, cords, etc
    • Equipment Inventorying, including maintaining a database of all tech inventory, including serial numbers
    • Equipment Maintenance, including coordinating with outside vendors
    • Equipment Troubleshooting - ex: phones, computers, printers, etc
    • Working knowledge of Netsuite, Celigo, Microsoft 365 and Entra
    • Production of Training and How-To manuals for employee use and understanding
    • New Employee Tech Onboarding Set Up and Trainings, including:
      • Set up Company Project Management Accounts
      • Set up Phone, Phone Trees, Ring Groups, VOIP, Voicemail and Phone Extension
      • Set up Email/Outlook, Email Groups, Login/Passwords
      • Set up Laptop w/ Pre-Installed Fonts and Platforms
      • Set up Digital Property Keycard Access
      • Programming Laptops

    DATA PROTECTION + SYSTEM SECURITY

    • Facilitate weekly communications, summarizing project status, needs, updates ...
    • Create secure infrastructure for IT department, including:
    • Assisting with Shared Drive/IT Company Migration
    • Assisting with Security and Protections for Company Files/Server
    • Create IT department policy and procedures for:
    • Saving to Server including File Naming
    • Backing Up Files
    • Use of Technology and Company Property/Equipment
    • Login and Password Security
    • Phishing Scams, Foreign Attachments, etc
    • Protecting Assets from weather, theft, etc...
    • Hardware and software restrictions on computer devices
    • Work with outside vendors to streamline and optimize IT functionality, including:
    • Web hosting and platform management
    • Wireless internet optimization
    • Build Infrastructure for future growth of IT department, including:
    • Maintain vendor list with all pricing, contracts, contact info, service scope, etc...
    • Maintain staff director, revising and updating as needed
    • Assist in providing asset security, including developing hardware and software restrictions on computers/devices
    • Weather and safety preparation and environmental modifications (as needed)
    • Coordination with landlords of local branches as needed
    • Errands, purchasing, and property procurement as needed (including: post office, hardware, outside vendors)

    Requirements

    -Accuracy and attention to detail

    -Excellent collaboration skills and team mindset

    -Strong interpersonal, discretion, and judgment skills

    -Proficiency with technology and electronic devices

    -Strong sense of professionalism

    Benefits

    When working in a role with Caring for Family of Companies, you're responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:

    · Performance-based bonuses

    · PTO accrual up to 40 hours

    · Opportunity for a $2,000 need-based Caring Forward Contribution

    · Paid comprehensive training, career enrichment, and educational opportunities

    · Our signature culture of excellence designed to exceed industry regulations

    · A tremendous team of dedicated Staff you will love to work alongside

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