Server - Sharpsburg, United States - Old Chicago Pizza & Taproom
Description
Position Title:
Server
Essential
Responsibilities:
- Serve multiple tables of Guests simultaneously as determined by management
- Record Guest orders and enter them in the PointofSale system in a timely manner.
- Refill drinks and deliver food as soon as necessary or available via tray service.
- Perform money transactions, return accurate change, and close checks in PointofSale system.
- Provide great Guest experience through menu presentation and suggestive selling.
- Check Guests' identification and serve alcoholic drinks adhering to state and local regulations.
- Work in team environment and communicate with Team Members and Guests.
- Perform opening and closing side duties as assigned (e.g., ice buckets, roll silverware, set up soda machines, etc.)
- Other functions assigned by management (e.g., prep desserts and salads, restock, check restrooms, empty bus tubs, refill ice, assist other FOH & BOH Team Members, etc.).
Education & Experience:
- No prior education or experience required.
- Must be 18 years of age to serve alcohol or as state regulations dictate.
Performance Standards:
- Meets all company service standards
- Demonstrates salesmanship with guests
- Maintains an upbeat, guestfirst, positive attitude.
- Strives to provide a professional image and demeanor
- Team work (running food, bussing tables, refilling drinks, etc.)
- Completes all ongoing certifications/validations (LTO, new menu, etc.)
- Maintains a clean section
- Adhere to the Old Chicago' Appearance Standards.
Working Conditions:
- 100% Walk and stand.
- 50% Carry service tray weighing up to 40 lbs from kitchen to bar or dining area.
- 50% Operate PointofSale system and make correct change.
- 25% Reach, bend, stoop, wipe, and lift up to 30 pounds.
- Navigating steps if applicable to the location.
Training Requirements:
- Successful completion of hourly position validations, including companyrequired training (safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Position Title:
Host
Summary:
Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service.
EssentialResponsibilities:
- Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables.
- Record "togo" orders, enter them in the PointofSale system and perform correct money transactions including activating and selling gift cards.
- Answer phone calls and respond to inquiries or transfer calls and effectively use paging system.
- Be proactive in scheduling and preparing for large parties.
- Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Act as a resource for Guests regarding the promotions, menu, hours of operation, etc.
- Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware).
- Other duties as assigned.
Education & Experience:
- No prior education or experience required.
- Must be 18 years of age or older to serve alcohol or as state regulations dictate. '
Supervision Received:
- Reports to the Manager on duty.
Performance Standards:
- Display a high standard of friendliness, patience, enthusiasm, energy and professionalism.
- Maintain an upbeat, guestfirst, positive attitude.
- Adhere to the Shiv Restaurant Management Appearance Standards.
Working Conditions:
- 100% Walk and stand.
- 50% Operate cash register and POS system and make correct change.
- 25% Reach, bend, stoop, wipe, and lift up to 30 pounds.
- Navigating steps if applicable to the location.
Training Requirements:
- Successful completion of hourly position validations, including companyrequired training programs (i.e. safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Pay Frequency:
- Bi weekly or Twice monthly
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Typical end time:
- 11PM
Typical start time:
- 11AM
- No
This Job Is Ideal for Someone Who Is:
- Dependable -
- more reliable than spontaneous
- Peopleoriented enjoys interacting with people and working on group projects
- Adaptable/flexible enjoys doing work that requires frequent shifts in direction
- Detailoriented would rather focus on the details of work than the bigger picture
- Achievementoriented enjoys taking on challenges, even if they might fail
- Innovative prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance thrives in a highpressure environment
Job Types:
Full-time, Part-time
Pay:
From $2.13 per hour
