Patient Services Rep II - Los Angeles, United States - Childrens Hospital Los Angeles

Childrens Hospital Los Angeles Los Angeles, United States

3 weeks ago

Description

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year.

From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering.

Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient.

And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families.

The work will be challenging, but always rewarding.

It's Work That Matters.

Overview

Position Summary:

The Patient Services Rep II provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.

Completes financial clearance and authorization duties, serves as the administrative support for assigned providers. Works closely with assigned providers to ensure follow up care is completed. Assists with creation and review of divisional performance reports and metrics.

The PSR II will be the primary liaison between patients, CHLA, USC, and CHLAMG and will collaborate with other divisions and hospitals to secure necessary surgical and appointment clearances.

Close coordination with the TAC, Clinical team, and Doctors. Additionally, assist with billing claims through Huron/Athena system.

Minimum Qualifications: 1-year experience in medical front office setting, 3+ years in medical office setting preferred. Bilingual English/Spanish is preferred. Excellent telephone manner and ability to deal effectively with the public. Demonstrates strong critical thinking and problem solving skills.

Education/Licensure/Certifications:
High school diploma or GED required.

Pay Scale Information

$38,272.00-$65,062.00

CHLA values the contribution each Team Member brings to our organization.

Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry.

The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description.

Additional pay may be determined for those candidates that exceed these specified qualifications and requirements.

We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe.

As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support.

CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer.

We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances.

We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act.

Please contact CHLA Human Resources if you need assistance completing the application process.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.

Ophthalmology

Customer Service Rep

2 weeks ago

Universal Waste Systems Los Angeles, United States

**Customer Service Representative** · The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center. · **Essential Responsibilities** · - Respond to a ...
Customer Service Rep

3 weeks ago

People's Choice Beef Jerky Los Angeles, United States

**Customer Service Superstar Needed** · Job Titles: Customer Service / Front of House Sales / Customer Experience Agent / Customer Success Agent · Motivated, Tech-Savvy, and Personable Customer Service Superstar Needed · This position is the face and voice of the company that wil ...
Patient Services Rep Ii

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Patient Services Rep I

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Field Services Rep Iii

1 week ago

Medtronic Los Angeles, United States

**CAREERS THAT CHANGE LIVES**: · This position has the responsibility and authority to provide remote and on-site engineering support to the navigation, intraoperative imaging and robotic products installed at customer sites, while driving customer satisfaction through exemplary ...
Patient Services Rep I

1 week ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Lead Patient Services Rep Iii

2 weeks ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Patient Services Rep Ii, Lead

2 weeks ago

Children's Hospital Los Angeles Los Angeles, United States

Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
Customer Service Rep

3 weeks ago

Virtual Los Angeles, United States

Vaco is working with a client in the Consumer Goods industry who is looking for a Customer Service Rep to come and join there fast growing team. As a Customer Service Rep your key job responsibilities will include assisting customers with order status, returns and payment informa ...
customer service rep

3 weeks ago

Ultimate Staffing Los Angeles, United States

Established company is seeking a Customer Service Rep for an immediate fill in the greater Pasadena, CA area Pay range: $19-23/hr. Responsibilities:Handling customer inquiries and resolving complaints in a timely manner. Providing product or servic Customer Service, Media, Retail ...
Patient Service Rep

1 week ago

Cedars-Sinai Los Angeles, United States

Job DescriptionThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intak ...
customer service rep

1 week ago

Packing Corp Of America Los Angeles, United States

CUSTOMER SERVICE REP · Los Angeles, CA, USA · Req #9022 · Friday, May 10, 2024 · As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small ...
Patient Service Rep

3 weeks ago

CEDARS-SINAI Pasadena, United States

**Job Description**: · The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through t ...
Patient Services Rep

19 hours ago

Health Advocates Network Los Angeles, United States

Health Advocates Network is hiring a · Patient Services Representative (1 Year Exp Req) · This is a full-time contract position at a nationally recognized hospital located in · Los Angeles, CA. · Pay Rate: $23.50/hour · Shift: Days (5x8hrs) · Start Date: ASAP · Contract Le ...
Patient Service Rep

19 hours ago

Cedars-Sinai Los Angeles, United States

About Us · Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innova ...
Customer Service Rep

1 day ago

Arizona Tile, LLC. Los Angeles, United States

Job Description · Job DescriptionArizona Tile, the premier importer of natural stone and ceramic tile, in 10 Western states, has a solid reputation as an industry leader in both products and customer service. We have been privately owned and operated for 45 years. · We have an im ...
Customer Service Rep

2 weeks ago

Packing & Shipping center Beverly Hills, United States

Packing & Shipping center · 35+ years serving Beverly Hills and Worldwide clients · Position: · Answer phones · Help clients at counter · Put mail in boxes · Pack and Ship · Customer Service experience · Positive energy · Willing to grow within company · Full and Part time immedi ...
Customer Service Rep

1 week ago

Dairy King Milk Services Bell Gardens, United States

**Dairy King is looking for a Customer Service Representative to join our team** · **_Responsibilities:_** · - Data entry · - Escalating concerns and/or queries · - Troubleshooting issues with a product or service · - Provide estimated time of deliveries · - Notifying customer of ...
Customer Service Rep

3 weeks ago

J. West Endeavor Burbank, United States

**Position Overview**: · **Responsibilities**: · - Engage with customers in person to provide assistance, answer inquiries, and resolve issues. · - Maintain a positive and friendly demeanor while delivering exceptional customer service. · - Build rapport with customers to foster ...
HVAC Service Sales Rep

3 weeks ago

Johnson Controls Los Angeles, United States

What you will doThe HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus on ...

Patient Services Rep II - Los Angeles, United States - Childrens Hospital Los Angeles

Description

Customer Service Rep

Customer Service Rep