Service Now Ld. Requirements Analyst-ii - Baltimore, United States - Progressive Technology Solutions

Progressive Technology Solutions
Progressive Technology Solutions
Verified Company
Baltimore, United States

4 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
General Information


Job Description:

PURPOSE:

ESSENTIAL FUNCTIONS:


30% Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area's user and/or technical (functional/non-functional) requirements.

Key contributor in the creation of project plans to define, organize and schedule requirements management and development activities. Provides oversight and

strategic direction to lower level analysts which includes coaching, mentoring, and delegating of tasks and deliverables. Facilitates requirements analysis and verification sessions. Accountable in the tracking and management of open issues and assists in planning for resolution. Responsible for successful development sessions and design reviews in order to ensure design meets user requirements.

20% Identifies, documents and troubleshoots problems with their in-depth knowledge of the relationships in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve high complexity technical, system and/or business issues.

15% Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. Responsible for writing all documentation to established standards, in a clear and well-organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of high complexity.

10% Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.

5% Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally


Job Type:
Contract


Pay:
$ $65.00 per hour

Expected hours: 40 per week


Schedule:

  • 8 hour shift

Experience:


  • SQL: 1 year (preferred)

Ability to Commute:

  • Baltimore, MD preferred)

Ability to Relocate:

  • Baltimore, MD 21224: Relocate before starting work (required)

Work Location:
Hybrid remote in Baltimore, MD 21224
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