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Service Manager - Dayton, United States - Stellar Enterprises

Stellar Enterprises

Verified Company

Dayton, United States

4 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Position Description:

For our clients in the energy and utilities industry, we build solutions that quickly bring digital business models to the market and sustainably improve the customer experience.

In the administration of our clients' IT systems and IT services, we offer a diverse, independent full-time position as a Service Manager (m/f/d) in a great team.

We maintain flat hierarchies and a true team spirit. We strive to accommodate individual needs whenever possible.

As a Service Manager (m/f/d), you will be responsible for ongoing customer services and ensuring the availability and efficiency of IT services.

You will capture, document, optimize, prioritize, and ensure that the customer's users have access to all necessary IT services for their daily work.

You are responsible for delivering the service according to the SLAs agreed with the customer.
You can apply and deepen your knowledge and skills - and continuously learn new things. Bring in your own ideas and shape your career. We are looking for talents like you to strengthen our team and help us find innovative approaches. Are you interested? Then we look forward to receiving your application.

Your future duties and responsibilities:

Depending on the project situation, your tasks will include the following activities:

Consulting clients on all questions regarding IT services and operations
Consulting clients on all questions regarding cloud computing and cloud services
Consulting clients on all questions regarding managed cloud services
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