PMO Administrative Specialist - Torrance, United States - Honda

Honda

Verified Company

Torrance, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Purpose

The Software QA & Governance Department under Digital Services Development division (DSD) of American Honda Motors (AHM) is responsible for operations and quality management of digital services and software products, including Connected Apps and Backoffice. The department also provides Customer Relationship (CR)/Call Center support and training, release approval, architecture, cybersecurity, and Divisional PMO/Admin services.
Key Accountabilities
Program Management:
Strategic project management standardization of regional mobile app, BEV, energy, analytics programs.
Ensure best project management practices and standards are met and help the DSD business unit deliver maximum value.
Provide support to DSD business unit with portfolio management, training, resource planning, and project coordination.
Support the Team Lead on the SAFe and XDR and M-Flow methodologies
Process onshore/offshore resource Onboarding/Offboarding
ITSM Hardware requests
ITSM Software deployment based on role
Maintain historical log
Develop and maintain templates to ensure smooth and consistent practices
Offboard in a timely manner to ensure SOX compliance
Facility Access Permission Management
Complete Facility Access Forms for all new hires
Submit Physical Security Access Requests via PowerApps
Keep record of all Digital Services & Marketing member's access levels such as secure location and afterhours access
Coordinate with Corporate Security Badge & ID to provide monthly PFA Access Continuation Rollover updates
System Access Control and Application Management
Purchase Requisition Requests (ITSM/Ariba/SAP)
ITSM PRR submission
Purchase Order Invoice tracking
Purchase Order renewals
Continuously evaluate processes and identify areas for improvement
Implement best practices to enhance efficiency
Management of Jira, Confluence and SharePoint of multiple departments
Site administrator for division
Manage access requests
Vendor Management
Support and assist with Vendor relationships
Manage Vendor contract / SOW management
Manage Vendor Invoice and payment schedule
Purchase Order Creation and Renewals through Ariba
Project Budget Services
Manage multimillion Appropriation Requests (AR)
Invoice / Budget tracking and management
Data Management and Documentation
Create and Catalogue Standard Operating Procedures
Maintain and control data and filing systems

Qualifications, Experience, and Skills

Minimum Educational Requirements:

Bachelor's degree in business, computer science, related discipline, or have equivalent experience
Minimum Experience:
Strong customer-focused and quality mind-set
3+ years of experience in business, administrative work, or research roles
23 years of Project Planning, Automotive, Telematics/Connected Vehicle or Consumer Electronics/IoT experience desired
Other Job-Specific Skills:
Systems: JIRA, Confluence, Clarity, SharePoint, Fieldglass, Success Factors
Strong communications and relationship
Strong technical skills and Problemsolving skills
Good analytical skills
Technical understanding of cloud, mobile, web, servicesbased solutions
Ability to manage time and diverse activities under deadlines while delivering quality results, on time, on budget
Experience working with different teams with differing priorities and levels of expertise
Innovative, tenacious, and proactive mindset
Professional writing skills
Job Dimensions
No

of Direct Reports:

of Indirect Reports:

Financial Dimensions: Fiscal Responsibility of BU Investment
Decisions Expected
Best Practices for PMO activities
Team building
Result oriented
Process improvements and innovation
Knowledge retention and training
Working Conditions
Occasional Travel and overtimeHonda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.