Membership Engagement Coordinator - College Park, United States - American Physical Society

American Physical Society

Verified Company

College Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who we are:

The American Physical Society (APS) is a nonprofit membership organization working to advance and diffuse the knowledge of physics through its outstanding research journals, scientific meetings, and education, outreach, advocacy, and international activities.

APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.

Position Summary:

Responsibilities:

Administrative Support and Program Assistance:

Support specialized membership categories through programmatic engagement, administrative assistance, and online community development.
Assist with events and programs related to new members and attendees at conferences, including managing logistics for the Student Ambassador program and other assigned programs.
Provide general administrative support to the membership team, including assisting with website updates, member communications, marketing, and data analysis.
Perform other duties related to membership engagement and administration as required.

Membership Growth Support:

Assist Membership Recruitment and Retention Manager in implementing strategies for membership growth.
Collaborate with the Marketing department to develop marketing and promotional materials.
Prepare membership reports and prospect lists for marketing campaigns.
Maintain and update membership records, including student memberships.
Provide general membership support to the Membership Recruitment & Retention Manager and other stakeholders within the organization as required.

Education:

Associate degree required. Bachelor's degree preferred. In lieu of a Bachelor's degree four years of equivalent work experience may be accepted.

Experience, Knowledge, Skills, and Abilities:

Minimum of two years of related membership, engagement, or customer service experience is required.
Experience at a nonprofit or association is preferred.
Experience working with databases and/or an Association Management System (AMS) is preferred.
Familiarity with relational databases and reporting of membership Key Performance Indicators (KPIs) is preferred.
Experience with NimbleAMS or Salesforce is preferred.
Proficiency in all Microsoft Office Suite products, particularly Microsoft Word, Excel, and PowerPoint, is required.
Proficiency with Google Docs and other online shared document products is required.
Strong organization, documentation, and prioritization skills are necessary.
Strong written and verbal communication skills are essential.
Excellent attention to detail is required.
Ability to adapt to quickly changing schedules is necessary.
Ability to work well with interdepartmental teams as well as independently is required.

Travel:

This position requires up to 10% travel to attend events and meetings, including the Annual Leadership Meeting, stakeholder sites, and travel to APS offices in Long Island, NY; Washington DC; and College Park, MD, as well as other off site locations for periodic meetings and training sessions.

Additional travel may be required as assigned by the supervisor.

Salary:

The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements.

The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range.

Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.

Hiring Range:
$47,085/year - $64,742/year (USD)

Target Starting Range:
$47,085/year - $52,971/year (USD)

Work Environment:

As noted above, APS offers a "Remote First" workplace.

Although our offices are located on Long Island, NY; Washington DC; and College Park, MD, you can work from other places in the United States.

We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.

This is Us:

Help us achieve our mission of advancing and diffusing the knowledge of physics for the benefit of humanity, promote physics, and serve the broader physics community.

At APS, we:

Provide a welcoming and supportive professional home for an active, engaged, and diverse membership
Advance scientific discovery and research dissemination
Advocate for physics and physicists, and amplify the voice for science
Share the excitement of physics and communicate the essential role physics plays in the modern world
Promote effective physics education for all

Core Values:

Core values are essential to shaping the culture of an organization. They provide the structure and guidance for how we conduct ourselves in our day-to-day interactions. Every emp