Jobs
>
Nashville

    Case Manager, Immigration - Nashville, United States - The GEO Group Australia Pty Ltd.

    The GEO Group Australia Pty Ltd.
    The GEO Group Australia Pty Ltd. Nashville, United States

    5 days ago

    Default job background
    Description
    Benefits Information

    Benefits

    As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges.

    Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company.

    We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.


    Your benefits will include:
    Two (2) weeks of Vacation
    Fifty-six (56) Hours of Sick Time
    Fifteen

    (15)

    paid Holidays
    Medical, Dental, and Vision coverage
    Term and Whole life insurance

    (includes spouse and dependent)
    Accidental death and dismemberment insurance
    Short- and long-term disability
    Flexible spending account
    401(k) retirement program with company match
    Stock purchase program
    Tuition reimbursement -

    $3500 per year
    Employee Assistance Program (EAP)
    Legal and Identity Theft Programs
    Theme park and attraction discounts
    Your world of opportunities begins here Apply today
    Equal Opportunity Employer

    Overview

    Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.

    Qualifications

    Minimum Requirements
    Bachelor's Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.

    At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.

    Bilingual Spanish required.
    Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
    Ability to pass a federal background check and obtain a suitability determination.
    United States citizenship required.
    Must live in the US 3 of the last 5 years (military and study abroad included).
    Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
    Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
    Ability to deal tactfully with the public.
    Attention to detail.
    Problem solving ability.
    Ability to deal with multicultural contacts with sensitivity.
    Basic knowledge of immigration laws, regulations and procedures.
    Basic computer skills.
    Ability to interpret electronic monitoring messages and daily summary reports.
    Good typing skills to develop and maintain case records by performing data entry.
    Ability to work with computers and the necessary software typically used by the department.

    Working Conditions:
    Encountered on a regular basis as part of the work this job performs.
    Typical office environment.
    Some local travel is required.
    Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
    Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
    Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.

    Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

    Responsibilities

    Summary

    Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract.

    Primary Duties and Responsibilities

    Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements.

    Meets with participants face-to-face regularly as required by contractual obligations.
    Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
    Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
    Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
    Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
    Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
    Coordinates and facilitates translation services for ISAP participants, including emergency translation services.

    Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources.

    Identifies and coordinates services as required.
    Supervises ISAP participants while in Company offices.

    Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.

    Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.

    Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.

    Reports on program violations in a timely manner using established reporting parameters.
    Conducts home visits to verify participants' places of residence in compliance with contractual obligations.
    Performs emergency counseling for ISAP participants as needed.

    Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.

    Performs other duties as assigned.

    Privacy and Data Security Responsibilities:
    In alignment with our commitment to data privacy and data security, all BI Inc


    employees must:
    Understand and adhere to the principles of responsible data handling and protection.
    Comply with privacy laws and regulations relevant to each employee's position.
    Uphold BI's data privacy and data security policies.
    Undertake role-appropriate data security and data privacy training.
    Exercise due diligence in handling sensitive or private data encountered while performing their duties.
    Ensure data confidentiality, integrity, and availability per organizational policies, guidelines, and legal requirements.
    Understand that compliance with these responsibilities is critical to BI operations, security, and compliance requirements.

    #J-18808-Ljbffr
  • The GEO Group, Inc.

    Case Manager, Immigration

    3 weeks ago

    The GEO Group, Inc. Nashville, United States

    Benefits Information: · Benefits · As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you ...

  • Americorps

    2023-24 Healthcare Outreach

    3 weeks ago

    Americorps Nashville, United States

    Healthcare Outreach · Since its inception, our agency has maintained service provision to refugees and immigrants as a core component of our work. We provide resettlement services to refugees from around the world and the ongoing case management and employment services provided t ...

  • AllianceBernstein Holding LP

    ReInvest Returnship Program

    1 week ago

    AllianceBernstein Holding LP Nashville, United States

    At AB, we understand that career paths don't always follow a straight line - we cherish the unique perspectives a break can provide. We applaud you for taking steps to ReInvest in can't wait to help you succeed in this program. · We are looking for qualified, motivated experienc ...

  • United States Courts

    Assistant Federal Public Defender

    3 weeks ago

    United States Courts Nashville, United States

    Court Name/Organization: Tennessee Middle Federal Public Defender Overview of the Position: An Assistant Federal Public Defender provides legal representation to clients charged with federal criminal offenses before federal magistrate and district courts in the Middle District of ...

  • KOORSEN Fire & Security

    Security Systems Installation Technician

    3 weeks ago

    KOORSEN Fire & Security Nashville, United States

    Becoming the leader in the fire and security industry takes talent-yours. We are looking for a Security Systems Installation Technician in Nashville, TN area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to h ...

  • KOORSEN Fire & Security

    Security Systems Installation Technician

    1 week ago

    KOORSEN Fire & Security Nashville, United States

    Becoming the leader in the fire and security industry takes talent-yours. We are looking for a Security Systems Installation Technician in Nashville, TN area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to h ...

  • Citizenship and Immigration Services

    Immigration Services Officer

    1 day ago

    Citizenship and Immigration Services Nashville, United States

    Summary This position is located in Field Operations Directorate, Office of Field Operations, District 22, Nashville TN Field Office. As an Immigration Services Officer, you will adjudicate complex applications and petitions for immigration benefits and provide assistance to othe ...

  • US COMM FOR REFUGE

    Social Worker

    3 weeks ago

    US COMM FOR REFUGE Nashville, United States

    The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable liv ...

  • WTW

    Health and Benefits Senior Associate

    1 week ago

    WTW Nashville, United States

    **The Role** · As a Health and Benefits Senior Associate, you will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of projec ...

  • Davidson County-Metro Nashville (TN)

    Office Support Representative Senior

    1 week ago

    Davidson County-Metro Nashville (TN) Nashville, United States

    Position Description · MPHD is seeking an Office Support Rep 3 to provide excellent customer service to our clients in our Sexual Health Clinic . The work involves all phases and functions of a Customer Service Center supporting ourSexual Health Clinic . · If you have any questio ...

  • Koorsen Fire & Security

    Territory Account Manager

    3 weeks ago

    Koorsen Fire & Security Nashville, United States

    Becoming the leader in the fire and security industry takes talent—yours. We are looking for an experienced Territory Account Manager in the Nashville, TN , area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. If you'r ...

  • US COMM FOR REFUGE

    Social Worker

    2 weeks ago

    US COMM FOR REFUGE Nashville, United States

    Social Worker – (Tennessee) Job Description · The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped r ...

  • Davidson County-Metro Nashville (TN)

    Behavioral Health Clinician/ Clinical Counselor

    1 week ago

    Davidson County-Metro Nashville (TN) Nashville, United States

    Position Description · The Metro Public Health Department (MPHD) is seeking a Behavioral Health Clinician to help individuals deal with complex and comorbid diagnosis which may include serious persistent mental health illness, addictions, and substance abuse; family, parenting, m ...

  • Koorsen Fire & Security

    Security Project Manager

    5 days ago

    Koorsen Fire & Security Nashville, United States

    Becoming the leader in the fire and security industry takes talent—yours. We are looking for experienced Project Manager in Security Division in the Nashville, TN, area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. I ...

  • Davidson County-Metro Nashville (TN)

    Chief Epidemiologist

    1 week ago

    Davidson County-Metro Nashville (TN) Nashville, United States

    Position Description · MPHD is looking for a highly motivated and dedicated individual to serve as Chief Epidemiologist for the Epidemiology Program. The Chief Epidemiologist this leads and is responsible for overall management and supervision of assigned personnel. · If you have ...

  • Koorsen Fire & Security

    Project Manager

    4 weeks ago

    Koorsen Fire & Security Nashville, United States

    Becoming the leader in the fire and security industry takes talentyours. We are looking for experienced Project Manager in Security Division in the Nashville, TN,area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. If ...

  • Procter & Gamble

    Marketing & Team Administrator - Dollar General Sales Team

    1 week ago

    Procter & Gamble Nashville, United States

    Job Location · Nashville · Job Description · P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. Do you want to work with brands that millions of ...

  • Radisson Hotel Group

    Banquet Captain

    3 weeks ago

    Radisson Hotel Group Nashville, United States

    At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employm ...

  • Davidson County-Metro Nashville (TN)

    School Health Nurse 1

    2 weeks ago

    Davidson County-Metro Nashville (TN) Nashville, TN, United States Part time

    Position Description · The School Health Program of the Metro Public Health Department is seeking an experienced and enthusiastic individual to work in a dynamic and fast-paced work environment. · Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Servic ...

  • Michelin

    Service Tire Technician

    1 week ago

    Michelin Nashville, United States

    Service Tire Technician - Nashville, TN (Entry and Experienced) · Michelin is hiring · * · Service Technician for Solideal On-Site · Michelin is hiring · * · The opportunity · Michelin North America, Inc. is hiring a Service Technician for Solideal Onsite Service. Together with ...