General Manager - Tempe, United States - Auntie Anne's
Description
GENERAL MANAGER REQUIREMENTS
- THREE OR MORE YEARS OF MANAGEMENT EXPERIENCE IN THE FOOD AND BEVERAGE INDUSTRY**:
- Serve Safe food manager certification
- Excellent customer service skills absolutely required, with an ability to upsell
- Accurate money handling skills
- Reliability, honesty, integrity, and commitment are very important
- Authorization to work in the United States
- Must have reliable transportation
- Background check/drug screen will be performed
- Able to work varying shifts per week, including opening and closing shifts where necessary
- Be available to work on weekends and holidays as well as weekdays
- Be able to work between 45 and 50 hours per week, depending on seasonality
JOB RESPONSIBILITIES
- Run daytoday operations of the bakery
- Create and manage team member schedules
- Recruit, hire, and train other team members
- Serve as the main point of contact for catering orders
- Maintain employee records, prepare payroll, and complete paperwork to comply with all local and federal laws and regulations
- Complete weekly inventory of food ingredients, paper supplies, cleaning supplies, and beverages
- Place food orders on a weekly basis
- Respond to customer complaints and/or concerns when necessary
- Be able to handle cashiering, reconciling, and depositing daily cash flow duties
- Manage 10 to 15 team members who will prepare and sell fresh baked products to customers, including making dough and preparing food products for final sale
- Communicate and offer daily sampling of products to customers
- Actively manage and participate in the daily cleaning and sanitation schedule
- Adhere to all health requirements and food safety standards required by company policies and procedures, and the Maricopa Health Department
- Work closely with upper management to improve customer experience and key metrics
- Ensure all equipment is operating effectively, and diligently work with upper management to address repairs and maintenance
- Follow and participate in any additional training provided by the company's instore training as needed
- Properly maintain all records, including but not limited to purchases, supplies, employee documentation, and food safety related items
Pay:
From $50,000.00 per year
Benefits:
- Paid time off
Experience level:
- 3 years
Restaurant type:
- Bakery
- Quick service & fast food restaurant
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- food and beverage management: 3 years (required)
Work Location:
In person
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