Application Analyst - Bethesda, United States - Marriott International, Inc

Marriott International, Inc

Verified Company

Bethesda, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Number

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

CANDIDATE PROFILE

Required Education and Experience

Undergraduate degree or equivalent experience/certification
Ability to work established shift (first/second/third) and nonstandard workweek
Potential for occasional travel

Preferred:

3 years in a technical discipline role with experience in planning, implementing and evaluating processes, systems and/or initiatives
Experience in software development with expert level expertise in multiple programming languages and methodologies
Certifications (e.g., ITSM, ITILv3)
Ability to work across organizational boundaries, to help lead and influence change
Ability to command the process across all levels to ensure customer focus; including being assertive and selfstarting
Demonstrated leadership experience in influence and garnering alignment from external organizations
Ability to align change management strategies with project
Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
Extremely high level of analytical ability with complex problems
Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment
Proven experience, knowledge and demonstration of continuous process improvement

CORE WORK ACTIVITIES

Drive Incident Resolution

Contributes to the diagnosis of the P2 or other priority incident to quickly restore services.
Determines need for new Problem or association with Known Error or other existing Problem and ensure they are added to existing Problem or new ticket is created.
Ensures that Known Error playbooks are followed during Incident calls

Maintaining Goals

Submits reports in a timely manner, ensuring delivery deadlines are met.
Promotes the documenting of project progress accurately.
Provides input and assistance to other teams regarding projects.

Managing Work, Projects, and Policies

Manages and implements work and projects as assigned.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Analyzes information and evaluates results to choose the best solution and solve problems.
Provides timely, accurate, and detailed status reports as requested.
Provides technical expertise and support to persons inside and outside of the department.
Demonstrates knowledge of jobrelevant issues, products, systems, and processes.
Demonstrates knowledge of functionspecific procedures.
Keeps uptodate technically and applies new knowledge to job.
Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

Delivering on the Needs of Key Stakeholders

Understands and meets the needs of key stakeholders.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
Collaborates with internal partners and stakeholders to support business/initiative strategies
Communicates concepts in a clear and persuasive manner that is easy to understand.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Demonstrates an understanding of business priorities

Additional Responsibilities

Demonstrates self confidence, energy and enthusiasm.
Informs and/or updates leaders on relevant information in a timely manner.
Manages time effectively and conducts activities in an organized manner.
Presents ideas, expectations and information in a concise, organized manner.
Uses problem solving methodology for decision making and follow up.
Performs other reasonable duties as assigned by manager.

California Applicants Only:
The salary range for this position is $81,525.00 to $174,271.00 annually.

Colorado Applicants Only:
The salary range for this position is $81,525.00 to $158,430.00 annually.

New York Applicants Only:
The salary range for this position is $81,525.00 to $174,271.00 annually.

Washington Applicants Only:
The salary range for this position is $81,525.00 to $174,271.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered