Jobs
>
Austin

    Success Customer Manager Sr - Austin, United States - ALLY Energy

    ALLY Energy
    ALLY Energy Austin, United States

    1 week ago

    Default job background
    Description
    Are you passionate about providing complex technical solutions?

    Would you like to be at the center of cutting-edge energy projects?


    The Customer Success Manager establish and enhance our customer relationships to promote adoption, consumption, retention and loyalty of our hardware, service and software solutions.

    They are intricately linked to our global Subject Matter Experts who in concert assist our customers in maximizing the value of their solutions to enable their desired outcomes delivered through Cordant

    As a Customer Success Manager, you will be responsible for:

    Provide expertise in sustained customer success and growth in the post-sales customer lifecycle
    Responsible for the ownership of the Cordant install base, long-term service engagements and the digital transformation of our customers across oil and gas, power generation, and industrial markets
    Ensure understanding of customers organizational and IT strategies and desired outcomes for their businesses.
    Understand complex customer current state, infrastructure, applications and IT solutions and issues in order to ensure customer success
    Point of Contact for customers beyond established Service and Support paths and processes
    Collaborate with customer and Baker Hughes resources to establish an Account Plan for customers in question across Oil and Gas, Power Generation and Industrial Markets

    Feed your passion

    To Be Successful In This Role, You Will

    Bachelor's Degree in an engineering discipline
    Minimum of 10 years relevant experience in Oil & Gas, Power, or Heavy Industries.
    Minimum 10 years of relevant experience in Rotating/Reciprocating Asset Condition Monitoring space
    Minimum 2 years of relevant experience in enterprise solution architecture and design with references in early engagement activities that led to significant business growth
    Ability to balance technical expertise with commercial strategy to foster and build deep relationships with key customers
    Experience in driving critical NPIs to position commercial requirements back to product development team

    Work in a way that works for you

    Role


    We recognize that everyone is different and that the way people want to work and give their best is also different for everyone.

    In this role we can offer the following flexible working patterns:

    Working with Us

    Our people are at the heart of what we do at Baker Hughes.

    We know we are best when all of our employees are developed, engaged and able to bring their full authentic selves to work.

    We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in everyone.

    Working for you

    Our Inventions Have Revolutionized Energy For More Than a Century. But To Continue Moving Forward Tomorrow, We Know We Need To Push The Limits Today.

    We Make It a Priority To Reward Those Who Embrace Change With a Package That Reflects How Much We Value Their Contributions.

    Join Us And You Can Expect

    Contemporary work-life balance policies and well-being activities
    Comprehensive private healthcare options
    Life Insurance Safety Net and Disability Programs
    Personalized financial program

    About Us

    We are an energy technology company that provides solutions to energy and industrial customers worldwide.

    Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

    Join Us


    Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

    Baker Hughes Company is an Equal Opportunity Employer.

    Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    #J-18808-Ljbffr
  • Rapid7

    Customer Success Manager

    1 week ago

    Rapid7 Austin, United States

    **Customer Success Manager (CSM) - LATAM** · As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 inve ...

  • SonarSource

    Customer Marketing Manager

    1 week ago

    SonarSource Austin, United States

    Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, an ...

  • Brothers Food Service

    Customer Service Manager

    5 days ago

    Brothers Food Service Austin, United States

    Job Title: Customer Service Manager · Location: Austin, Texas · Term: Salary · Salary/Rate: $45,000 to $55,000 · Reports to: General Manager · **Qualifications**: · - High School Diploma or GED · - Good communication skills · - Proved ability to communicate effectively to satisfy ...

  • Hewlett Packard

    Customer Success Manager

    2 days ago

    Hewlett Packard Austin, United States

    **Job Summary** · - This role is responsible for strategic managements of important client relationships, focusing on renewals, profitability, and growth. The role addresses challenges using industry expertise and mentors junior employees. The role demonstrates advanced skills in ...

  • LogicMonitor

    Customer Success Manager

    1 week ago

    LogicMonitor Austin, United States

    **About Us**: · LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers. · We love going to work and think you should too. We are customer obsessed, work as one agile team, and s ...

  • Qualia

    Customer Success Manager

    2 days ago

    Qualia Austin, United States

    At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem-homebuyers and sellers, le ...

  • MongoDB

    Manager, Customer Success

    6 days ago

    MongoDB Austin, United States

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion ...

  • United Ag & Turf

    Customer Account Manager

    3 days ago

    United Ag & Turf Austin, United States

    **Description** · United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives ...

  • MNTN

    Customer Education Operations Manager

    6 days ago

    MNTN Austin, United States

    At MNTN, we've built a culture based on quality, trust, ambition, and accountability - but most importantly we really like working here. We're looking for people who naturally want to do more, own more, and make an impact in their careers - and we're seeking someone that can help ...

  • SailPoint

    Digital Customer Success Manager

    1 week ago

    SailPoint Austin, United States Full time

    The Digital Customer Success Manager is a key part of SailPoint's CSM team. This individual is responsible for monitoring and responding to questions from customers, partners and internal teams using a ticketing system, as well as focusing on at risk engagements and taking action ...

  • ROLLER

    Scaled Customer Success Manager

    2 days ago

    ROLLER Austin, United States

    **About ROLLER**: · ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference Our mission is to help businesses operate smoothly and crea ...

  • PulteGroup

    Assistant Customer Care Manager

    2 days ago

    PulteGroup Austin, United States

    We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM · How would you like to be a part of team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of America's top resi ...

  • ROLLER

    Strategic Customer Success Manager

    2 days ago

    ROLLER Austin, United States

    **About ROLLER**: · ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference Our mission is to help businesses operate smoothly and crea ...

  • Procore Technologies

    Manager of Customer Success, Enterprise, General

    4 days ago

    Procore Technologies Austin, United States

    **Job Description** This is a hybrid position with the expectation to go into our Austin office 1x per week.** · We're looking for a **Manager of Customer Success** to help lead, scale, and inspire a team of accomplished individuals committed to providing long-term value to Proco ...

  • FSB Custom Homes

    Custom Home Construction Project Manager

    5 days ago

    FSB Custom Homes Austin, United States

    Experienced residential construction project manager · **Job Summary** · As a Project Manager you will manage medium to large-scale custom home construction, remodeling, and/or renovation projects ranging from $2,000,000 to $10,000,000 in the Austin and Hill Country areas. Manage ...

  • TEXAS EDUCATION AGENCY

    Texas Student Data Systems Customer Support Manager

    1 week ago

    TEXAS EDUCATION AGENCY Austin, United States

    **Texas Student Data Systems Customer Support Manager (Manager VI)** **(** **)** · **Organization**: TEXAS EDUCATION AGENCY · **Primary Location**: Texas-Austin · **Work Locations**: Texas Education Agency 1701 NORTH CONGRESS AVENUE Austin 78701 · **Job**: Management · **Employee ...

  • NWN Carousel

    Customer Experience Manager

    5 days ago

    NWN Carousel Austin, United States

    Role Overview · The Customer Experience Manager role is responsible for overseeing delivery of services across their assigned portfolio. This role oversees end-to-end contract deliverables for each customer. · Scope of Role Responsibilities · Essential, key job responsibilities ...

  • Follett Learning

    Customer Success Manager

    2 hours ago

    Follett Learning Austin, United States

    Position Summary: · The Customer Success Manager · will · support the Master Library products that are part of the Follett School Solutions product portfolio · and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, ...

  • Workday

    Customer Success Manager

    4 days ago

    Workday Austin, United States

    The Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday customers to help them realize the full potential of their investment. As a CSM, you will advocate on behalf of Workday customers and take a team-bas Manager, Product Management, ...

  • DivvyCloud

    Customer Success Manager

    1 week ago

    DivvyCloud Austin, United States

    Customer Success Manager (CSM) - LATAM · As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investm ...