Host/hostess - Southwick, United States - Tucker's Restaurant
Tucker's Restaurant
Southwick, United States
Verified Company
3 weeks ago
Description
Host/Hostess welcomes and warmly greets guests on arrival. They manage the efficient and timely seating of our guests to a table that best serves their wishes.
As
Host/Hostess, you must have excellent communication skills and experience in a restaurant's hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.
The goal is to make service faster and better to help enhance our quality and reputation.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in the party.
- Call out name and number of the party when tables become available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
- Relay messages to servers and buspersons as needed.
- Thank guests as they leave and invite them to return.
Reports to the Restaurant Manager
REQUIREMENTS:
- No previous restaurant experience required.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
- Excellent phone skills, manners
- Must be able to work weekends and holidays
Visit us for lunch or dinner in one of our dining rooms, or even in our elegant bar if you prefer.
We also feature two banquet rooms.CORE VALUES:
HONESTY:
"Our entire team of professionals is devoted to serving our guests with respect and integrity, to the very best of his or her ability."
SYNERGY:
"Individuals working together to support one another, in order to create a superior dining experience.
PERSEVERANCE:
"Our dedication to our guests is proven by our success. Our entire staff continues to strive for the very best."
