Director of Operations - Carlisle, United States - ALLEN DISTRIBUTION
Description
Job Title:
Director of Operations
Department:
Operations
Reports To:
Executive Vice President of Operations
Position Type:
Full Time Exempt
Salary Range:
$175,000.00 to $200,000.00
Purpose of Position
- To ensure the Storage Department, Handling Department and Custom Packaging Department meet the goals.
- To contribute to the longterm success of the organization.
Values and Business Practices
- Customer First
- We deliver on what we promise to our customers with a positive attitude
- We treat everybody with respect and dignity
- We operate with high business ethics
- We are a good corporate citizen
- We value our professional relationships
- We strive to have a "Continuous Improvement Culture"
- We are committed to the safety of our employees and our equipment/facilities
- Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.
Company Expectations Flexibility**:
Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
Attitude:
Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.
Quality of Work:
Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etc
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position Competency
- The ability to operate a profitable Handling/Storage department and Custom Packaging department.
- An extensive knowledge of the Warehousing and Distribution industry.
- The ability to successfully manage/lead projects spanning across multiple departments and with a duration of up to a 3 years.
- The ability to motivate and drive a team to meet and exceed department and company goals.
Role Expectations
Safety and Compliance
- Ensure all department employees are aware of all safety policies and related SOPs
- Ensure the safety metrics are updated and communicated at mínimally weekly
- Meet the goals as determined by the Health and Safety Steering Committee or the President
Financial and Performance
- Manage all department related vendors.
- Review all department related vendor invoices for accuracy.
- Maintain and update 12 month rolling forecast of expenses in coordination with the Manager of Finance.
- Adhere to the expense authorization document.
- Create and maintain a plan to achieve the department goals as determined by the President.
- Continuously evaluate ways to improve the accuracy and efficiencies of department (identifying at least 2 significant improvements annually).
Information
- Ensure all paperwork and data entry as detailed in SOPs and work instructions.
- Ensure all information sent out of the department is accurate and any errors are tracked.
Operational Execution
- Ensure all operational metrics are updated, monitored and communicated per the guidelines of each metric.
- Revenue per hour, cycle counts, errors, productivity metrics, etc.
- Provide a weekly performance report of the previous week for review by the President.
Management
- Sets clear goals and expectations for all direct reports.
- Properly documents all performance issues and creates a PIP when deemed appropriate.
- Attend one pre shift meeting a month of each subordinate operations.
Project Management
- When deemed beneficial by yourself or the President, a project outline will be create with the following items: Goal(s) of the project, required steps, required resources, analysis of risk and timeline.
- Priorities of projects will be determined with the President and review monthly or more frequen
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