Director of Operations - Carlisle, United States - ALLEN DISTRIBUTION

Mark Lane

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Mark Lane

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Description

Job Title:
Director of Operations


Department:
Operations


Reports To:
Executive Vice President of Operations


Position Type:
Full Time Exempt


Salary Range:
$175,000.00 to $200,000.00


Purpose of Position

  • To ensure the Storage Department, Handling Department and Custom Packaging Department meet the goals.
  • To contribute to the longterm success of the organization.

Values and Business Practices

  • Customer First
  • We deliver on what we promise to our customers with a positive attitude
  • We treat everybody with respect and dignity
  • We operate with high business ethics
  • We are a good corporate citizen
  • We value our professional relationships
  • We strive to have a "Continuous Improvement Culture"
  • We are committed to the safety of our employees and our equipment/facilities
  • Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.

Company Expectations Flexibility**:

Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).


Reliability:

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.


Attitude:

Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others.


Willingness to learn:

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.


Initiative:

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.


Quality of Work:

Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time.


Follows directions:

Follows all written and verbal instructions provided by management, project leader, etc


Communication:

Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.


Appearance:

Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.


Safety:

Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.


Position Competency

  • The ability to operate a profitable Handling/Storage department and Custom Packaging department.
  • An extensive knowledge of the Warehousing and Distribution industry.
  • The ability to successfully manage/lead projects spanning across multiple departments and with a duration of up to a 3 years.
  • The ability to motivate and drive a team to meet and exceed department and company goals.

Role Expectations

Safety and Compliance

  • Ensure all department employees are aware of all safety policies and related SOPs
  • Ensure the safety metrics are updated and communicated at mínimally weekly
  • Meet the goals as determined by the Health and Safety Steering Committee or the President

Financial and Performance

  • Manage all department related vendors.
  • Review all department related vendor invoices for accuracy.
  • Maintain and update 12 month rolling forecast of expenses in coordination with the Manager of Finance.
  • Adhere to the expense authorization document.
  • Create and maintain a plan to achieve the department goals as determined by the President.
  • Continuously evaluate ways to improve the accuracy and efficiencies of department (identifying at least 2 significant improvements annually).

Information

  • Ensure all paperwork and data entry as detailed in SOPs and work instructions.
  • Ensure all information sent out of the department is accurate and any errors are tracked.

Operational Execution

  • Ensure all operational metrics are updated, monitored and communicated per the guidelines of each metric.
  • Revenue per hour, cycle counts, errors, productivity metrics, etc.
  • Provide a weekly performance report of the previous week for review by the President.

Management

  • Sets clear goals and expectations for all direct reports.
  • Properly documents all performance issues and creates a PIP when deemed appropriate.
  • Attend one pre shift meeting a month of each subordinate operations.

Project Management

  • When deemed beneficial by yourself or the President, a project outline will be create with the following items: Goal(s) of the project, required steps, required resources, analysis of risk and timeline.
  • Priorities of projects will be determined with the President and review monthly or more frequen

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