Assistant Director of Career Services- Remote - Raleigh, NC

About MyComputerCareer (MyCC): · At MyComputerCareer, we're transforming lives through tech education Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, w ...

Job description

About MyComputerCareer (MyCC):

At MyComputerCareer, we're transforming lives through tech education Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we're focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.

Compensation: $70-95K

Location: Remote

Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI

PURPOSE OF POSITION:

In addition to being able to perform the functions and duties of the Career Services Advisor, the Assistant Director of Career Services will take on assisting the department in a leadership role by providing additional guidance for the career services team members, and support for the Director of Career Services through quality assurance, training opportunities and a focus in facilitating continuous improvement with the evolving needs of our students.

They are action oriented, forward thinking, upbeat, and a proven relationship builder. A track record of success in building strong business to business relationships and the development of prospective candidates, including interviewing skills and resume development is essential. The selected candidate will build a personal rapport with the career services team and support them in transforming our students and graduates into expert job seekers and productive employees.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Career Services Advisors will directly report to the Assistant Director of Career Services
• Manage a mixed team of remote and local staff members consistently.
• Mentor and effectively lead the career services team members in all aspects of the professional development process to ensure we are offering our students and graduates an unparalleled professional development program to support the core values and the mission of MyComputerCareer.
• Coach and develop a high functioning team to execute day-to-day operations of core career coaching services on campus including the ability to foster effective communication and a positive work environment.
• Drive the Career Services Team to create new relationships and build on existing relationships with employers to maintain a steady flow of job leads in the technology industry to meet weekly and monthly goals.
• Conduct daily observations & provide coaching on the Career Services Team's ability to readily assess the talents of the individual students they speak with and their ability to match and market them with the pipeline of job leads available.
• Assist in training and driving the implementation of our Career Services Management (CSM) system.
• Exercise discretion and apply independent judgement to address employee problems.
• Resolve potential problems from a broad perspective to identify the underlying root cause.
• Articulate high-level interpersonal situations.
• Research industry and employer trends; compile and communicate updates to staff.
• Facilitate weekly team meetings and bi-weekly 1-on-1 meetings with all team members.
• Promote high standards of career services by streamlining and updating material content in workshops, providing regular evaluations of staff member presentations, providing constructive criticism, weekly audits of resumes prepared by staff, etc.
• Ensure consistency of communication and documentation, providing constructive criticism, weekly audits of documentation, including PGEVFs, TWC forms, etc
• Assist in facilitating new hire training
• Assist in the creation and maintenance of all policies & procedures related to the process of Career Services
• Manage and provide professional development plans for career services team members
• Identify departmental areas of concern and perform other related duties as required
• Perform miscellaneous duties as needed
• Travel up to 20%

KEY COMPETENCIES:

• Professionalism, trustworthiness, and ethics
• Excellent oral and written communication skills
• Innovative and results oriented
• Possess analytical and problem-solving abilities
• Detail oriented and organized with an ability to manage multiple tasks and priorities
• Effective verbal, presentation and listening communications skills

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor's degree or a combination of education and experience.
• Experience in recruiting, career services and/or sales environment
• Experience in developing and/or writing processes & procedures a plus
• Expert in developing presentations and delivery to accommodate all learning styles within in the classroom
• Must have experience in a Leadership or Management Role
• Salesforce experience and knowledge of IT certifications a plus
• Proficiency with Microsoft office suite

PHYSICAL & COGNITIVE DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of the job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Listen to employees and communicate verbal and written feedback; Must be able to exchange accurate information in these situations.
• Observe and detect concerns or areas for improvement within the workplace
• Frequently move about the office and customer/prospect locations in diverse environments.
• Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors.
• Stoop, kneel, or crouch when maneuvering the office environment.
• Lift up 25lbs at times.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager.

Comprehensive Benefits That Support You at Every Stage

We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.

Our benefits include:

• Multiple medical plan options, including HSA plans with employer contributions
• Dental and vision coverage
• Company-paid life and disability insurance
• 401(k) with company match
• Generous paid time off and holidays
• Employee Assistance Program (EAP) for confidential personal support
• Optional coverage such as accident, critical illness, and pet insurance

We're committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home.