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Walnut Creek

    Retail Sales Associate - Walnut Creek, United States - Elements Massage

    Elements Massage
    Elements Massage Walnut Creek, United States

    4 weeks ago

    Default job background
    Description

    Overview:

    If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further Our mission is to improve the lives of everyone we touch, starting with you. If you enjoy sales and client service and would like to apply your skills in a peaceful wellness environment, this may be the perfect opportunity.

    Responsibilities:

    Membership sales

    Client service, including check-in/check-out, answering client questions about our services and their accounts, and problem resolution

    Light housekeeping

    Other duties as assigned by management

    We are open from 9am-9pm Monday-Saturday and 10-7 Sundays, so need people who can work some evening and weekend shifts and flex to business needs

    Qualifications:

    Here's what we are looking for - does this sound like you?

    • Someone who follows our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
    • A good listener who enjoys building rapport and making sure we meet the needs of current and prospective clients
    • Someone who can turn every incident of client criticism to a story of great customer service
    • Prior retail sales experience preferred; especially selling memberships or services in?person to potential clients
    • Customer Service in a spa?like or similar environment is preferred; experiences that distinguish their value with personalization, hospitality, and execution
    • Familiarity with modern office tools and systems; ability to quickly build proficiency in new computer programs
    • Driven to create the best work environment with your teammates and the best experiences for the client
    • Self-motivated individuals who are able to manage time and prioritize tasks without constant supervision
    Benefits:
    Wellness Membership Advisors enjoy the following perks:
    - Pay up to $18 per hour depending on experience
    - Significant monthly bonus opportunities based on monthly sales conversion
    - A complimentary monthly massage at the studio
    - Free chiropractic care

    - Optional participation in CalSavers 401k & Aflac supplemental insurance

    Legal Disclaimer:
    2023 Elements Therapeutic Massage, LLC (ETM). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners studios are their employees, not those
    of ETM. Elements Massage + design are registered trademarks owned by ETM.
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