Consultant, Customer Success Management - Chantilly, United States - QMULOS LLC

QMULOS LLC

Verified Company

Chantilly, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Remote

Position Type:
Full-time

About Us:

Key Responsibilities:

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Use Case Scoping: Collaborate closely with our internal teams and customers to thoroughly grasp customer-specific governance requirements, goals, and timelines to properly scope work and define end state success.
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Compliance Expertise: Possess in-depth knowledge of various cybersecurity control frameworks and government directives to meet governance requirements utilizing Qmulos products. Stay updated on compliance framework updates, and government and industry related security directives, ensuring Qmulos remains at the forefront of evolving cybersecurity landscapes.
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Qmulos Product Proficiency: Master usage of Qmulos products, aligning compliance expertise with optimal customer utilization. Acquire in-depth knowledge of product range and the wider cybersecurity field to suggest enhancements to our products and fine-tune adoption strategies.
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Product Adoption/Training:Lead dynamic customer enablement sessions and deliver engaging end-user training to empower stakeholders, ensuring a comprehensive understanding of the tools and fostering enthusiasm for effective utilization. Develop and collaborate with the technical team to create technical training materials.
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Client Engagement/Product Evangelism: Foster and maintain robust relationships with government clients, serving as a trusted compliance advisor throughout the adoption process, cultivating product champions. Articulate the value proposition of our solutions effectively.

Qualifications:

A minimum of 5 years of experience in a compliance focused role within the US government or commercial sector.
Deep understanding of the Risk Management Framework (RMF) process.
Expertise in cybersecurity control frameworks and US government directives (e.g., NIST R4/R5, NIST /172, CMMC Version 2.0, OMB M2131, ICS
Capacity to acquire knowledge and expertise in various control frameworks.
Active security clearance, or willingness and ability to obtain and maintain a security clearance.
Strong information assurance (IA) consulting, client engagement, and relationship management skills.
Ability to conduct dynamic customer enablement sessions and deliver engaging end user training to drive product adoption.
Proficiency in translating technical concepts for nontechnical stakeholders.
Demonstrated proficiency in developing enduser enablement material or training for Qproducts, coupled with collaborative teamwork, strong communication, and presentation skills.
Collaborate effectively with technical teams to develop and update deployment and technical training materials, demonstrating a clear understanding of technical terms and concepts.
Openness to travel, with an expectation of up to 25% if located outside of the Washington DC area.
Preferred qualifications (not required):
Knowledge of international or private frameworks such as Essential 8, GDPR, ISO 27000/27001, HIPAA, SOX, HITRUST, etc.
A bachelor's degree in information security or a related field.
Relevant industry certifications (e.g., CISSP, CISM, CISA, Security+).