Customer Service Consultant - Fulton, United States - Horizon Technologies

Michael Johnson

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Michael Johnson

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Description

**About REMKO GmbH & Co. KG: **
REMKO is a European company specializing in heating and air conditioning technology. Our powerful product range includes warm air heating systems, dehumidifiers, air conditioning systems, room air conditioners, and innovative heat pumps. With years of experience, innovative product development, and reliable service, we excel in providing customized solutions for heating, air conditioning, dehumidifying, and renewable energy needs.

What do we offer?

  • A great working atmosphere and respectful environment
  • Interesting tasks and projects
  • The opportunity to work partially from home
  • Flexible working hours
  • A structured training program
  • Health courses, fresh fruit, and an e-bike leasing option
  • Exciting employee events
  • Company pension plan and employee savings benefits

What can you expect?

  • You will advise our customers on our entire product portfolio
  • You will provide solution-oriented technical support over the phone for newly installed systems
  • You will be responsible for advising on energy-efficient settings in software control
  • You will provide instructions and assistance for troubleshooting over the phone

What do you need to bring?

  • You have completed training in refrigeration