Assistant General Manager - Spring, United States - Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers

Verified Company

Spring, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Do you have that "Freddy Factor"? If so, we want
YOU to join our
TEAM

Freddy's Frozen Custard & Steakburgers is looking to hire friendly faces who show hospitality and great customer service.

Benefits-

Family Friendly Flexible Work Schedule
Opportunity for Advancement
Medical Benefits
Paid Time Off
Paid Weekly
Tuition Reimbursement

The Assistant General Manager is responsible for the overall efficiency and technical operations of the restaurant and ensures

Freddy's standard of quality, timeliness, and service. The Manager is responsible for training, refinement of staff and team building through employee motivation.

Requirements:

Leadership & Communication -

Ensures that all Company Standard Operation Procedures are followed
Teaches & practices Freddy's standards of quality, timeliness and service
Maintains an environment of open communication, positive attitudes, and trust based relationships with all personnel
Ensures that Customer Satisfaction is the highest priority for all employees
Consistently lives "hospitality" in every instance
Leads by example maintains professional image, appearance and language

Financial Performance-

Conduct daily labor analysis to achieve target labor percentage
Ensures quality control standards and procedures are strictly enforced
Ensures all standardized portion control guidelines are followed and maintained
Monitor sales trends, develop forecasts and make effective decisions to control the key cost of sales and labor
Maximize productivity without compromising quality standards

Health & Safety-

Ensure full restaurant compliance with all health department regulations
Immediately address critical violations on selfinspections, health department inspection reports and provide corrective action to prevent repeat violations
Ensure that inspections are conducted, and correct ongoing issues

Other Responsibilities-

Must enthusiastically meet guests needs, special requests and resolve guest complaints/concerns with the commitment to satisfy them
Review and approve all schedules and forecasts
Coordinate opening/ closing activities in a timely and safe manner
Complete all operational checklists daily
Ensure that all cash handling procedures are followed
Ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
Resolve conflicts and improve team members performance issues in a constructive manner and according to policies
Must have experience in Microsoft Office, Excel, Word, and Internet

Physical Requirements:

(including but not limited to)