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Implementation HR Consultant - Houston, United States - H2R-SOLUTIONS LLC
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Description
Job DescriptionJob Description Description:
Summary/Objective
As an HCM Software Implementation Specialist/HR Consultant, you will manage multiple HR-related projects and implementations for clients transitioning from one HCM system to another or moving onto a new HCM for the first time.
Implementation Specialists take a collaborative approach with the client and the HCM software implementation team. It is essential to set clear expectations from pre-implementation discovery through implementation completion. This includes collaboration with others on the Implementation Team, the client, and the HCM implementation team. On the HR consulting side, you will be assisting with various HR-related projects for multiple clients.Essential Functions of the Implementation Consultant
Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Serves as the dedicated point of contact for implementation project results and coordination, including software
setup/configuration,
scheduling training sessions, coordination with EDI third-party integrations as applicable
Along with our HCM partner, conduct pre-implementation discovery such as requirements gathering and "future state" goals, and align with internal and external team members.
Transitions client data from current HCM into Excel workbooks for import into new HCM; For clients who are new to an HCM, populate Excel workbooks with client data from other Excel documents or their electronic filesConducts parallel payrolls, identifying and resolving discrepancies; Works with the HCM implementation team to remedy setup issues that caused differences.
Communicates with the client's primary point of contact and team throughout the implementation projectParticipates in transition planning with the Implementation Manager
Participates in weekly implementation meetings to report and track progress
Conducts needs analysis with Implementation Manager to resolve appropriate implementation requirements for non-standard projects
Identifies and refers concerns to Implementation Manager and assists with troubleshooting or escalating as appropriate
Participates in weekly team meetings and contributes feedback toward project progress
Creates documentation guides for the client for the new system
Assesses workflows, protocol, and training gaps; recommend solutions to fill gaps and implement them quickly
Tracks billable time daily
Essential Functions for the HR Consultant
Advises management on the formulation and administration of plans and policies for human resource activities
Acts as an external consultant by analyzing and recommending solutions to human resource issues for our clients
Develops, revises, and implements HR policies and procedures for our clients
Ensures the client is in compliance with other established policies and procedures and with any relevant federal, state, or local legislation for our clients
Assists in the planning and organizing strategic HR direction for our clients
Answers non-routine requests for information on policy interpretation for our clients
Assists with developing, coordinating, and recommending changes for the improvement of workflow for our clients
Develops methods and procedures for compiling and analyzing data for reports and special projects for our clients
Conducts periodic audits of human resource activities to ensure compliance with laws, policies, and procedures for our clients
Works on special projects
Leads special and cross-functional project teams
Presents training sessions for our clients
Tracks billable time daily
Ideal Attributes
Extremely customer service focused
Exceptional communication and customer service skills
A minimum of 3-5 years of Human Resources experience; Proven experience working as an Implementation / Professional Services Specialist is an advantage
Strong experience working in HCM (Human Capital Management) systems
Advanced-level Microsoft Excel skills are an advantage
Strong analytical and problem-solving skills
Excellent organizational and time management skills
Human Resources certification and/or degree
Comfortable with changing processes and procedures and strong ability to learn with little documentation
Ability to handle confidential information with discretion and professionalism
Ability to speak, read, and write English
Technology Requirements:
Personal mobile device
Must have a quiet, dedicated, confidential workspace
Home high-speed network connection
Company provided Laptop and monitor
Supervisory Responsibility
None
Requirements:
Work Environment
This job operates in a professional home office environment. This role routinely uses standard office equipment. Must have a dedicated office to maintain confidentiality.
Physical Demands
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.The employee may be required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
Prolonged periods of sitting at a desk and working on a computer.Position Type/Expected Hours of Work
This is a full-time position. Although the regular hours are Monday through Friday, 8:00 a.m. to 5 p.m., occasional evening and weekend work may be required as job duties demand.
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