Implementation Consultant I - Houston, United States - Pros.

Pros.
Pros.
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Implementation Consultant I- Entry Level

  • PROS' Professional Services organization is looking for dynamic and passionate people to join our team As a new Implementation Consultant, you will develop market leading skills that will launch your career in software and technology.
  • PROS Implementation Consultants are trusted advisors combining configuration and business expertise to guide our customers through the process of software implementation to achieve value through improved digital selling capabilities.
  • Implementation Consultants start their journey with a cohort of colleagues that undergo training in multiple software products before being placed on projects to support customers in various industries, including global implementations for some of the largest companies in the world. You will be part of a strong Professional Services organization that works together to ensure our customers' success and will support your career growth as you develop deep expertise.
  • A Day in the Life of the Implementation Consultant
  • About the Role:
  • Configure software to meet customer requirements in accordance with solution designs and other best practices
  • this involves translating non-technical requirements into technical configuration steps, troubleshooting issues, and testing configuration
  • Meet with customers and internal teams to discuss status, plan work, understand requirements, resolve problems, and answer questions
  • Support internal project processes to keep projects within scope, under budget, and ontime
  • Document configuration and keep organized records of decisions made
  • Demo configuration to customers and train users on capabilities of software
  • Work with other experts at PROS to jointly troubleshoot issues
  • Deliver configured software that facilitates customer success
  • Support customers through project milestones, including kickoff, configuration verifications, and acceptance testing
  • Contribute to internal initiatives outside your role to improve the organization and support the growth of your teammates


  • Required Qualifications

  • About You:
  • Problem solver
  • persistent enough to stick with a difficult problem until you find the answer.
  • Excellent communicator comfortable forming relationships and communicating verbally and in writing with customers and internal teams; able to voice opinions, explain technical & nontechnical concepts, listen effectively, lead trainings, and project confidence in 1on1, group, and presentation settings.
  • High performer you want to succeed and are able to motivate yourself to overcome obstacles. You can perform successfully when working independently or with a team.
  • Detail oriented you care about the little things and want the quality of your work to reflect positively on you and your teammates.
  • Organized you don't need to be micromanaged; you're able to prioritize tasks, meet deadlines, and follow through on commitments.
  • Helpful you care about seeing others succeed and will invest your time and effort into helping our customers and your teammates.
  • High character you're honest and trustworthy, you treat others with respect and can be counted on to do the right thing.
  • Able to travel to customer sites up to 50% (typically ~25%, but can vary 050%).
  • The defining quality of successful Implementation Consultants is an ability to blend technical and customerfacing skills. This is a unique combination that requires someone who is able to communicate with customers to understand their needs, dive into the details of technical configuration to build a solution, then present the technical configuration to a nontechnical audience and explain how it will solve their problems.
  • Desired Skills & Qualifications:
  • Experience with technical tools/languages: JavaScript, SQL, Linux, XML, or others
  • Experience building and analyzing datasets
  • Knowledge of ERP and CRM concepts
  • Understanding of Pricing and/or Revenue Management
  • Education:


  • BS/BA

  • analytical/technical major preferred: computer science, information systems, data analytics, math, statistics, finance, economics, engineering, or business administration
  • Skills & Personal Characteristics:
  • Ownership
  • Innovation
  • Care
Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won't stop until we've delivered on our promises. We're committed to the success of our customers.

That's why we think harder and dream bigger - so our customers can go even further than they ever imagined possible.


This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest.

If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.


Work Environment:
Most work activities are performed in an office or home-office
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