Support Engineer Servicedesk - Fries, United States - NebulaTech

NebulaTech
NebulaTech
Verified Company
Fries, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

Are you looking for a place where you can be yourself? Welcome to AU, let's start together.
We are one of the leading IT system houses for IT infrastructures, storage solutions, as well as cloud and managed services with over 200 employees at 5 locations. Expertise in the world of IT combined with a unique company DNA makes AU what it is: GOOD / REAL / DIFFERENT.

What about admin? Here you are the king (m/f/d).
Find your place in a team of positively crazy people and in a company that thinks differently.

Do you have a passion for customer satisfaction and solving technical puzzles is your thing? Then the position as a support engineer in the service desk is just right for you.

What awaits you:

  • You will become a technology superhero and take responsibility for the technical support of our customers
  • Analysis and diagnosis of tricky technical challenges is not just a task for you, but an exciting mission
  • With your professional communication, you conjure up solutions and support our customers in overcoming their technical hurdles
  • You are the team player who builds bridges between different departments and contributes to a smooth process
  • Your documentation is not just dry writing, but valuable treasures that continuously improve our support process
  • As a knowledge mediator, you not only support colleagues, but
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