Member Service Specialist - Concord, United States - New Hampshire School Administrators Association

Description

Job
Summary and
Success Factors:

The
NHSAA is seeking a qualified, enthusiastic, kind, skilled, and open-minded team member to serve as the Association's
Member Services Specialist.

Roles and
Collaborative Responsibilities
-
Membership lists (all) - invoicing, reminding, onboarding, updating, off boarding, monitoring, connecting ALWAYS checking it for accuracy - this is a huge job and the number one priority of this position.
-
Daily communications, mail, and office
operations - responsible for the NHSAA phones and office equipment, supplies, and inventory.

• Main point of contact for
  financial matters with the NHSAA accounting company ensuring monthly financial reports are ready for Executive Board Meetings. Must be able to supply errorfree financial information effectively, clearly, and responsively. Works closely with NHSAA auditors to provide details and information required for the annual audits. Responsible for NHSAA deposits and documentation.
• Collaborates with the
  Events & Marketing Manager to coordinate Executive Board, Statewide, and Granite State Leadership Academy (GSLA) venues.
• Details and coordinates resources and support for all Executive Board Meetings, Statewide Meetings, and GSLA events.

-
Administrative Support across all NHSAA roles as needed.
-
Communications and Newsletters - creates and distributes newsletters and communications for the NHSAA.
-
Professional Development events / conferences - collaborates with Events & Marketing Manager as is necessary (logistics, setups, tear downs, member support ).

• NHSAA
  Awards and Recognitions works with the Executive Director and Associate Executive Director on yearly awards and recognitions (Superintendent of the Year, EDies, Outstanding Service Award, Champion for Children, Marston Scholarship, Mark Joyce Scholarship ). Responsible for notifications, transactions, deadlines, and orders connected to these awards.

-
EDjobsNH - main point of contact for EDjobsNH website, user accounts, invoicing, upkeep, and site improvements. Coordinates creation and distribution of annual EDjobsNH calendar.
-
Human Resources (HR) - assists with HR management, records, and benefits administration.

• NHSAA
  records keeps accurate, accessible, and organized records of the Association.
• NHSAA
  Website updates and adds content in collaboration with the Executive Director and Events & Marketing Manager.

-
Other duties as assigned by the Executive Director.


Education - Associate's Degree (minimum requirement)


Dispositions and
Mindsets

• Impeccable attention to detail and highly organized.
• Efficiently and effectively flourish in a busy and multiproject environment.
• Prioritize tasks and the ability to reliably meet and exceed deadlines.
• Autonomy and selfdirection along with the ability to work with others.
• Outstanding communication skills (written and verbal).
• Friendly and enthusiastic demeanor.
• A true passion and belief in public education

Salary and
Benefits - the NHSAA offers a competitive salary and benefits package. Salary range of $50,000 - $55,000 / per year depending on qualifications and experience. Discretionary benefits package is offered at 25% of base pay. Additionally, the NHSAA offers employees a 401(k) plan with a Safe Harbor match.

Work
Environment - the NHSAA office is optimistic, busy, collaborative, and high energy.

The
Member Services Specialist will mainly work in-person at the NHSAA office in
Concord, NH (with some flexibility and off-site locations).

The NHSAA is an equal opportunity employer.


Pay:
$50, $55,000.00 per year


Benefits:

• 401(k)
• 401(k)

3% Match

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Monday to Friday

Ability to Relocate:

• Concord, NH 03301: Relocate before starting work (required)

Work Location:
In person