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    Security Officer - Wilmington, United States - Holiday Inn & Roberts Center

    Holiday Inn & Roberts Center
    Holiday Inn & Roberts Center Wilmington, United States

    5 days ago

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    Description

    Job Description

    Job Description

    JOB DESCRIPTION

    Security Officer

    Reports to: General Manager

    Classification: Non-Exempt

    Job Type: Part Time

    Location: Holiday Inn Roberts Centre

    Security Operations Center (SOC) Officers are needed to adhere to established security operating procedures (SOP) and assist with maintaining a safe and secure environment for the Holiday Inn Roberts Centre. Security Officers must be able to work independently, as part of a team and must possess extraordinary customer relation skills.

    Primary Responsibilities:


    • Ability to be trained, comprehend and operate the latest Computer equipment. (Computer competency required – ability to utilize computers/technology efficiently)


    • Accurately communicate pertinent information to staff, security personnel and management


    • Provide courteous, respectful and pleasant interactions with guests


    • Possess a valid driver's license and have a satisfactory driving record (required to operate company owned vehicles)


    • Be capable of conducting extended foot patrols


    • Prepare computer-based shift activity reports, document incident reports and maintenance request reports


    • Handle emergency response in accordance with established procedures

    Qualifications, Education, Experience, Skills, and Abilities:


    • High School Diploma or G.E.D.


    • Ability to pass a Background Check


    • Clear and concise verbal and written communication skills


    • Must have reliable transportation


    • Professional Demeanor and Appearance


    • High Level of Integrity/Strong Work Ethic


    • Attention to detail

    • Assists with Maintenance and Guest Services Requests
    • Assists with minor IT Issues in the event of a power failure
    • Assists with maintaining the appearance and reputation of the hotel
    • Address noise complaints and guest safety issues


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