Learning and Development Operations Manager - New York, United States - Chobani

Chobani

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Learning and Development Operations Manager

May 16, 2024

New York, NY

SummaryThe Learning & Development Operations Manager will support the operational aspects of our learning and development programs and team activities. This role is pivotal in ensuring the smooth execution of learning and engagement initiatives and driving employee career growth and development

This position requires onsite presence at our NYC office from Monday to Thursday, with the flexibility to work remotely on Fridays.

Responsibilities
Program Operations

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Program Management: Coordinate all logístical aspects of virtual and in-person training programs delivered by the L&D Team, such as maintaining the master calendar, event planning and scheduling, catering, equipment, etc., and any associated purchase orders (POs)
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Engagement Action Planning Management: Manage the process for administering, reporting, and action planning for our engagement surveys
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Participant Management: Serve as the main point of contact for participants attending training programs - communicate with participants about logístical information necessary for attendance, track RSVPs, and follow up with attendees as needed
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Facilitation: Facilitate Onboarding sessions for new hires, excluding plant hourly employees
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Data Management and Reporting: Maintain accurate records of training activities, participant data, and program metrics using learning management systems (LMS) and other data management tools

Systems Administration
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Qualtrics Administration: Act as the system administrator for our Experience Management (XM) software (Qualtrics). Responsible for configuration, user management, and troubleshooting of all lifecycle, engagement, and ad-hoc surveys
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SuccessFactors LMS: Maintain accurate records of training activities, participant data, and program metrics using SuccessFactors Learning Management System (LMS) and other data management tools. Generate regular reports and analytics on training attendance, completion rates, feedback, and other key performance indicators

Administer Employee Recognition system (Bonusly) including assessing employee usage, administering rewards and processing PO's associated with prizes and other incentives

Process Administration

Support the pursuit of Continuous Improvement of the program and offerings
Work on special projects as assigned

Requirements

Bachelor's Degree preferred
5 years of practical experience in meeting coordination, logístical planning, event management, communications, and material creation
Demonstrated ability to independently manage endtoend crossfunctional processes
Excellent communication, interpersonal, and public speaking skills
Proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook)
Demonstrated ability to learn and administer Systems that support Learning and Development
Collaborative, solutionoriented approach with the ability to work quickly and independently
Exceptional attention to detail and organizational skills
Ability to prioritize work and manage multiple tasks and priorities simultaneously
About UsChobani is a food maker with a mission of making highquality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place

In short:
making good food for all.

In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S.

The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives.

Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at 32 cafes, as well as Ready to Drink (RTD) coffee beverages at retail.

Chobani uses food as a force for good in the world - putting humanity first in everything it does.

The company's philanthropic efforts prioritize giving back to its communities and beyond:
working to eradicate child hunger, supporting immigrants, refugees and underrepresented people, honoring veterans, and protecting the planet.

Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

Chobani is an equal opportunity employer.

Chobani will not discriminate against any applicant for employment on any basis including, but not limited to:

race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state and local laws.

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