Mortgage Processor I/ii/iii - Phoenix, United States - Navy Federal Credit Union

Navy Federal Credit Union

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview

Responsibilities

Process first mortgage loans in accordance with applicable federal/state laws, as well as Navy Federal's policies and procedures
Establish and maintain contact with members and external third parties, such as real estate agents (if/when applicable); to guide and follow mortgage loan process from warm handoff by loan officer through loan closing process
If changes to the loan occur during the course of processing the loan, such as appraisal amount or financial circumstances, processor will continue to qualify applicants as necessary; may interview and counsel members regarding mortgage loan products and make adjustments accordingly
Provide detailed mortgage information to members regarding mortgage requirements, products, related services, policies & rates
Clarify complexities of the mortgage/equity loan process
Evaluate, personalize, and recommend financing alternatives
Request and obtain any additional documentation needed from the member to meet loan requirements
Evaluate loan documentation, calculate income, review assets, analyze liabilities, and clear conditions per delegated authority
Validate automated underwriting decision per delegated authority
Ensure progress and inclusion of required mortgage processing information
Determine and advise members on approved loan conditions and documentation requirements
Communicate and document loan decisions so that involved parties are wellinformed
Ensure loans are compliant with RESPA guidelines prior to submission for quality assurance review and closing
Coordinate settlement dates with members, attorneys, and realtors
Reconcile changes, revisions and corrections with closing agents and settlement attorneys to ensure accurate and efficient processing of mortgage loans
Analyze, research, and resolve discrepancies, problems & issues related to member accounts/loans; may require additional interaction with members, other staff and outside contacts for completion
Prepare and review loan activity reports to effectively track status updates, provide pipeline metrics and quickly identify/address items in need of attention
Perform other duties as assigned

Qualifications

Extensive experience in working in a high volume, fast paced environment
Advanced knowledge of Real Estate Lending systems, policies, procedures, practices and/or actions
Advanced knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
Significant experience in financial transaction/processing related responsibilities
Significant experience in member/customer service preferably in a call center/retail banking/financial institution
Advanced knowledge of financial institution and lending practices, principles and regulations
Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
Ability to work effectively and efficiently with automated systems
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective word processing and spreadsheet software skills
Expert skill maintaining accuracy with attention to detail and meeting deadlines
Expert research, analytical, and problemsolving skills
Expert skill exercising initiative and using good judgment to make sound decisions
Advanced verbal and written communication skills
Expert skill performing mathematical calculations and working accurately with numbers

Desired Qualification(s)

Expert knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Expert knowledge of Navy Federal products, services, programs, policies and procedures
Familiarity with Empower LOS system is a plus

Hours:
Monday - Friday, 8:30AM - 5:00PM

Location: 4212 East Juanita Ave, Mesa, AZ 85206

About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us.

We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions.

And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives.

Together, we can make it happen.

Don't take our word for it: