- Provide one on one case management services to building/neighborhood residents.
- If applicable conduct site visits to rapid rehousing DV clients
- Participate in all mandatory agency trainings.
- Attend internal and external agency/contract meetings.
- Participate in monthly staff meetings or more frequently as required.
- Meet monthly with Program Director/Assistant Program Director for exchange of ideas and written feedback.
- Submit monthly reports to supervisor.
- Perform additional duties as assigned
- The case manager will carry a case load
- S/He will direct the client to the appropriate service or program and will complete a prescreening/intake
- The case manager will enter information into Salesforce databases confirming whether the referral was accepted
- The case manager will enter updated information into Salesforce database concerning missed appointments, declined services, etc
- The case manager will continue to enter information regarding the status of the clients' case
- The case manager will attend meetings and conduct presentations
- The case manager will assist the Program Director writing reports to funders
- The case manager will conduct ongoing monthly or bi-monthly home visits with staffAll other duties as requested by the supervisor
- Bachelor's degree.
- Proficiency in English required; proficiency in a second language preferred.
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand, walk, or sit for long periods of time
- Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
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Case Manager - New York, United States - BronxWorks
Description
Job Description
Job DescriptionBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
BronxWorks is hiring Eight (8) Case Manager for the Access to Benefits Program.
RESPONSIBILITIES
Program Specific Responsibilities·
QUALIFICATIONS
PHYSICAL REQUIREMENTS
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact