Creative Technology Advisor - Houston, United States - OptiSigns Inc

OptiSigns Inc

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you passionate about Raspberry Pi and have experience with various Raspberry Pi projects? Are you excited about the potential of embedded devices, including software, hardware, and operating systems?

If so, we want you Join us and use your knowledge and communication skills to help our customers integrate technology effectively into their businesses, enhancing value and efficiency.

About Us

OptiSigns, the leader in the digital experience space, help us with our vision of building great products, industry leading customer experience, building disruptive technology helping businesses to converge online/offline experience including AI, IoT, no-code, low code solutions to our customers.

Primary responsibilities:

Become an expert in our software and hardware solutions, including Windows, Android, Raspberry Pi, Linux, and other devices.
Work with customers, help them understand how the app works, and how to use it in their businesses.
Troubleshoot customer issues and provide solutions, suggestions.
Run diagnostics and troubleshooting on both hardware and software.
Identify and analyze recurring malfunctions.
Escalate complex issues to the engineering team as necessary.

Skills required:

Good understanding of Raspberry Pi and other embedded hardware and software.
Creative thinking and problemsolving abilities.
Ability to work collaboratively in team settings.
Strong communication skills to explain technical concepts to nontechnical users.

Work Location:

Houston, TX Headquarters Office

Work Remotely:

Opportunity for 1 day a week, at management discretion.

***Pay: $ $25.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Compensation package:

Bonus opportunities

Experience level:

1 year

Schedule:

8 hour shift
Monday to Friday
On call

Application Question(s):

Share a time when your efforts helped a customer better understand what they need and led to greater customer satisfaction.

Education:

Bachelor's (preferred)

Experience:

Customer service: 1 year (preferred)

Ability to Commute:

Houston, TX required)

Ability to Relocate:

Houston, TX 77040: Relocate before starting work (required)

Work Location:
In person

Pay:
$40, $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
On call

Application Question(s):

Describe a Raspberry Pi project you are most proud of. What was it? What challenges did you face, and how did you overcome them?
Name 3 of your favorites resources for Raspberry Pi, embedded, SOC system (website, communities, youtube channels)

Ability to Relocate: