Commercial Sales Associate - Tempe, United States - AutoZone
Description
Position Summary
The Commercial Specialist (CS) ensures maximum productivity, drives commercial sales, controls expenses, shrink, and remains compliant with company procedures in accordance to AutoZone's expectations.
A Commercial Specialist exceeds customer's expectation by delivering WOW Customer Service to all AZ Commercial accounts by Living the Pledge every day.
Position Responsibilities
- Assists commercial accounts with selecting merchandise
- Assumes responsibility for the commercial department in the Commercial Sales Manager's absence
- Maintains a safe working environment and ensures AutoZoners are implementing those practices
- Maintains billing records for commercial accounts
- Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
- Follows established cash handling duties, including but not limited to deposits, collecting on accounts, and lane accountability
- Develop new accounts through face to face and telephone contact with potential customers
- Complies with safe driving rules and procedures and ensures commercial products are delivered on time and in excellent condition
- Ensure appropriate delivery documentation is generated for each delivery
- Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues
- Ensures all battery consignment programs are stocked and inventoried each week per policy
- Follows proper accident procedures
- Processes returns and reconciles accounts
Position Requirements
- High School Diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
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