Network/Telecom - Raleigh, United States - Rishabh RPO

Rishabh RPO Raleigh, United States

3 weeks ago

Description

Job Description

Position Title: Network/Telecom Specialist
Location: Raleigh, NC27609
Type: Onsite
End Date: 06/28/2024 (With Possible extension to next fiscal year)

Candidate will be working onsite for the duration of the engagement.

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA's.

Skills Required:

1. Bachelor's degree or 3 to 5 years in Information Technology or Computer Science

2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco

4. Self-motivated, enthusiastic, and able to handle multiple support cases

5. Strong writing skills to maintain organized documentation

6. Customer-oriented, and capable of providing high levels of client satisfaction

7. Collaborate and work well with others

8. Experience with VOIP technologies is a plus

9. Experience in a NOC environment is preferred.

10. Strong skills in working with clients and communication

11. Knowledge of network cabling, network classification and network topology

Required/Desired Skills:

Skill

Required / Desired

Amount of Experience

Candidate years of Experience

Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

Required

Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco

Required

Strong writing skills to maintain organized documentation

Required

Knowledge of network cabling, network classification and network topology

Required

Experience with VOIP technologies is a plus

Highly desired

Experience in a NOC environment is preferred

Highly desired

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