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    Network/Telecom Specialist- - Raleigh, United States - Datasoft Tech

    Datasoft Tech
    Datasoft Tech Raleigh, United States

    3 weeks ago

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    Contract
    Description

    Network/Telecom Specialist

    Onsite

    About the Job

    • Duration:12 Month contract w. extension
    • Location: Raleigh, NC
    • Pay rate: Hourly
    • Job ID:

    Overview:

    DataSoft Technologies, Inc. is seeking a Network/Telecom Specialist for our client in Raleigh, NC.

    Responsibilities:

    • The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network).
    • Troubleshooting issues with networks and find resolutions to the issues from a central location.
    • Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution.
    • Will operate in a 24/7 operation and maintain current SLA's.

    Qualifications:

    • Bachelor's degree or 3 to 5 years in Information Technology or Computer Science
    • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
    • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
    • Self-motivated, enthusiastic, and able to handle multiple support cases
    • Strong writing skills to maintain organized documentation
    • Customer-oriented, and capable of providing high levels of client satisfaction
    • Collaborate and work well with others
    • Experience with VOIP technologies is a plus
    • Experience in a NOC environment is preferred.
    • Strong skills in working with clients and communication
    • Knowledge of network cabling, network classification and network topology

    About our Company

    DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

    • Paid Holidays/Paid Time Off (PTO)
    • Medical/Dental Insurance
    • Vision Insurance
    • Short Term/Long Term Disability
    • Life Insurance
    • 401 (K)
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