Fleet and Family Support Program Director - San Diego, United States - US Commander, Navy Installations

Mark Lane

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Mark Lane

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Description

Duties:


  • Plans, develops, directs, supervises, evaluates, and advises on FFSP programs and services. Identifies needs and concerns and presents plans, recommendations and assistance to influence readiness and retention issues. Administers and ensures a family support program for eligible personnel and their families at geographically separated units.
  • Develops longrange programs considering the specific needs of the area of responsibility (AOR). Develops program plans and requirements for storefront during emergencies such as sudden deployments, mass casualties or evacuations.
  • Serves as an interim advisor to the HQ, Region, or Installation Commander on social problems, human service and behavioral health matters related to personal and family readiness, and in the development and implementation of family and service member programs related to readiness and retention.
  • Provides consultation and assistance to all levels of leadership in identifying and addressing family issues and continuously changing demographic trends, which influence mission readiness and retention.
  • Keeps abreast of Navy policies and priorities and the provisions and intent of new and emerging programs.
  • Maintains close and continuing contact with key military leaders and counterparts in related elements, to include Medical Treatment Facilities, Law Enforcement and Security, Legal, Chaplain, and American Red Cross, in order to secure support for the storefront and ensure coordination of programs and services.
  • Ensures chain of command is informed of issues, problems and trends in FFSP service delivery that are unique to the area served by the storefront. Actively participates and briefs staff and chain of command on findings, plans of action, and milestones for implementation.
  • Responds to complaints or problems identified by clients or staff and takes necessary action to resolve them.
  • Represents the organization in the surrounding community through ongoing liaison with civilian agencies for the purpose of sharing information about the military population, encouraging support, and identifying gaps or overlaps in services and developing opportunities for partnerships in delivering services.
  • Implements, monitors, and reports on congressionally mandated programs required by Public Law. Conducts and analyzes formal and informal needs assessment results to ensure availability of longterm proactive programs and services.
  • Analyzes benefits and costs of accomplishing work inhouse versus contracting and makes recommendations to leadership. Projects short
- and long-term plans and resource needs to respond to Department of Defense (DOD) and Navy trends and directives.

  • Executes business management functions to include contracting; all phases of Navy and DOD Family Advocacy Program (FAP), Appropriated (APF), and Non-Appropriated (NAF) funding processes (i.e., programming, budgeting, and execution).
  • Develops or participates in developing Memoranda of Understandings (MOU) and other formal and informal agreements and relationships within the region and community for purposes of establishing, delivering, and promoting programs.
  • Serves a member of the CNIC certification inspection team. Participates in program assessments and evaluation, and provides analysis of existing programs to determine need, effectiveness and priority to be considered in CNIC determinations of funding and emphasis. The recommendations provide direction and guidance for the development, improvement, and sustainment of assigned programs.
  • Ensures the FFSP meets all certification standards; documents shortfalls, and develops action plans for compliance.
  • Conducts special studies related to Navy quality of life programs and services projects and analyses which impact Navywide programs, including the development of performance metrics, programmatic standards, and other analytical and evaluation tools, encompassed in Integrated Process Teams.
  • Directs work to be accomplished by assigned workforce. May include nonappropriated fund (NAF), appropriated fund (APF), contractors, and/or foreign nationals.
  • Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
  • Conducts annual performance reviews of staff.
  • Participates in section staffing decisions.
  • Ensures staff receives proper training to fulfill requirements of their positions.
  • Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
  • Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

Requirements:


Conditions of Employment:


  • Must be able to obtain and maintain a Secret Security Clearance.
  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using

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