Data communications specialist - Juneau, United States - State of Alaska

Description

Job Description

This position is open to AlaskaResidents only.
Please check our

residency definition

to determine if you qualify.
What You Will Be Doing
Are you ready to dive into the heart of Alaska's technological landscape? As a Network Engineer within the Department of Administration's Office of Information Technology, you won't just be part of a team—you'll be at the forefront of a statewide revolution


What You'll Be Doing:

Designing Connectivity:
Imagine being the digital cartographer, mapping out Alaska's communication highways. You'll plan, implement, and maintain cutting-edge converged telecommunications voice/data networks that span across our vast wilderness.

Cisco Enthusiast:
Your Cisco skills will shine as you weave together the intricate threads of our network fabric. From routers to switches, you'll ensure seamless connectivity.

Guardian of the Network:
The health of our network will be in your capable hands. You'll troubleshoot issues, ensure network health, and keep our data flowing smoothly.

Tech Explorer:

Ever dreamt of evaluating new technologies? Here's your chance You'll be on the lookout for innovations that align with Alaska's unique needs—whether it's satellite-based communication or reindeer-powered routers (just kidding, but hey, we're open to ideas).

Telecom Innovator:
Improve telecommunications services across the state.
Join us on this thrilling journey—where every connection counts

Our Organization, Mission, and Culture

To provide and maintain the highest quality of Telecommunications services, consisting of the transport network infrastructure and supporting equipment for voice, video and data connectivity for the State of Alaska, to all executive branches of Alaska government and emergency responder agencies within the State of Alaska.

To provide and maintain the health of the network. To research and evaluate new technologies as they pertain to the needs of the State of Alaska. To plan and implement services that improve Telecommunications for the State of Alaska.

The Benefits of Joining Our Team

We offer a dynamic, highly cohesive team, partnering to share knowledge with a focus on new skills development, and a willingness to help each other.

Our mission is to provide and maintain the highest quality of telecommunications services, consisting of the transport network infrastructure and supporting equipment for voice, video and data connectivity for the executive branches of State of Alaska and emergency responder agencies.

The Network Engineer/Data Communication Specialist I/II position plays a vital role in ensuring the success of Telecommunication/Network services to provide the services to State of Alaska and we offer a diverse training platform in many areas to support of your career goals in addition to the direct training plan associated with this position for flex-promotion opportunity.

The State of Alaska offers a competitive salary a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group based insurance benefits such as term life, short/long-term disability, pet insurance, and much more.

Click on the Benefits tab of this posting to learn more.

The Working Environment You Can Expect

Daily work consists of planning, implement, and maintain complex converged telecommunications and central site build-outs of data, voice and video networks.

On occasion those project hours take longer than a standard workweek and we offer a flextime plan as a secondary leave resource for use according to the bargaining unit contract outline.

OIT also offers a hybrid telework-friendly environment.

Who We Are Looking For
We're on the hunt for a Network Engineer who embodies the following competencies—essential for our Network/Telecommunication Team's triumph:

Cisco Proficiency:
From IOS to IOS XE and NX-OS, you'll navigate Cisco systems adeptly.

Curiosity and Adaptability:
A hunger for learning new skills is essential.

Project Management:
Juggling multiple technical projects? You'll thrive in our cross-functional environment.

Team Player:
Blend your technical prowess with a collaborative spirit.
Minimum Qualifications

Four years of data processing, communication, and/or network experience performing any combination of equipment operation, installation, and repair; end-user support, diagnosis, and resolution; network planning, design, modification, implementation, security, and administration; and/or communications programming using Transmission Control Protocol/Internet Protocol (TCP/IP) and routing protocols, such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Protocol (EIGRP), or similar.

Two years of this experience must have been performed at the full-proficiency, professional level.


Substitution:

Specific certifications such as Cisco Certified Networking Associate (CCNA), Cisco Certified Network Professional Program (CCNP), Cisco Certified Internetwork Expert (CCIE), Certified Novel Engineer (CNE), Microsoft Certified Systems Designer (MCSE), Integrated Communication Systems (ICS), Linux Professional Institute (LPI), Accredited Systems Engineer (ASE), Registered Communications Distribution Engineer (RCDD) or Global Information Assurance Certification (GIAC) may substitute for two years of this experience.

Post-secondary education from an accredited college in any combination of the fields of electrical engineering, electronics technology, computer science, and/or communications engineering may be used as an equivalent for up to four years of the required experience (2.67 semester/4 quarter hours = 1 month of experience).

Special
Note:
Some positions in this job class may require a background investigation, including fingerprinting.
Additional Required Information

Please read the below information carefully. This applies to your application submission.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
Please be sure to check our

residency definition

to determine if you qualify.


SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions.

Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

At time of interview , please be prepared to provide copies of the following:

Three (3) professional references and current contact numbers, including two (2) current or former supervisors;
Copies of your two (2) most recent employment performance evaluations if available;

A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications.

if not provided, transcripts will be required prior to appointment.


SPECIAL NOTE

Interview questions will be technical in nature and are accompanied by an assessment exercise which (both) will be used to determine knowledge/skill/abilities as it relates to the position.

Candidates must be able to share in team rotation of 24x7x365 Coordinator I dispatch role.


APSIN
Please be aware – this position requires the use of the Alaska Public Safety Information Network (
APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use
APSIN.

DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.

Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

Classification Study Notice

This position is currently undergoing review as a part of the IT study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.

Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN
EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.


WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time.

Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.


NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION
NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.

If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.

Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:


EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call or in Juneau or TTY:
Alaska Relay 711 or or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK The State of Alaska is an equal opportunity employer.


NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the '' domains.

For information on allowing emails from the '' domains, visit the Lost Password Help page located at

.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at toll free) or if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit:

Contact Information

Kyle Davison
Systems Programmer 3

Phone:
Careers with the State of Alaska offer MANY benefits
The following information describes

typical

benefits available to employees of the State of Alaska.

Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an

orientation video from Division of Retirement and Benefits . (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical/vision/dental

The following employee groups are under AlaskaCare Benefits administered by the State: See

for additional information.


AVTEC
Confidential
Correctional Officers
Marine Engineers
Mt. Edgecumbe Teachers
Supervisory
Unlicensed Vessel Personnel/Inland Boatman's Union
Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

General Government
Labor, Trades and Crafts
Public Safety Employees Association
Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits

Group-based insurance premiums for

Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program

Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See

for additional information
Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time served
Eleven paid holidays a year
01

What is your experience level with Data Center Networking?

Expert - Have participated in a team/group that has managed/configured data center networking equipment.

Continued to support/manage the equipment for more than 2 years.
Intermediate - Have participated in a team/group that has managed/configured data center networking equipment.

Continued to support/manage the equipment for fewer then 2 years.

Basic - Aware of the system but have not physically deployed/configured devices, may use the monitoring of the systems or calls upon other resources/3rd party to manage systems.

None - I don't have enough experience to meet the Basic Level
02

What is your experience level with DMZ/Firewall network/environment?

Continued to support/manage the equipment for more than 2 years.
equipment.

Continued to support/manage the equipment for fewer then 2 years.

Basic - Aware of the system but have not physically deployed/configured devices, may use the monitoring of the systems or calls upon other resources/3rd party to manage systems.

None - I don't have enough experience to meet the Basic Level
03

What is your level of experience with troubleshooting network problems?

Expert - Lead resource in troubleshooting system issues.

Describe specifically the number of years working at troubleshooting network issues within a large MAN (metropolitan area network) or large systems on a enterprise level.

Discussion of leadership during the troubleshooting. Specific on the environment, instruments used for troubleshooting, may discuss ways of effective communication while troubleshooting issues.

Intermediate - Identification of the network issue, perform defined steps to determine lead engineer may need to be called in for higher level troubleshooting.

Work on contributing systems to define issues within the system.

Basic - uses notification systems to determine an issue, and performs call-out duties to high engineering to troubleshoot and resolve.

Send notification of issues, continued notification, and notification of resolved issues.
None (0) - I do not have enough experience to meet the Basic level.
04

This position will be flexibly staffed as a Data Communications Specialist 1/2. Please indicate which level(s) you are applying for.

Data Communications Specialist 1 (Range: 19)
Data Communications Specialist 2 (Range: 21)
Both

Required Question

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