Jobs
>
Laplace

    Guest Service Associate/Night Auditor - Laplace, United States - Q Hotels Management

    Q Hotels Management
    Q Hotels Management Laplace, United States

    2 weeks ago

    Default job background
    Description
    Essential Functions:
    All areas
    • Be Familiar with the City, as to provide driving & walking directions.
    • Be fully acquainted with the different points of interest
    • Ensure that the public areas (lobby, front drive, etc.) are maintained, clean and tidy by cooperating with Housekeeping Department.
    • Accept other special duties as required by management.
    • Interact with all other departments to ensure that guest's needs are satisfied.
    • Follow-up with guests, after other hotel departments complete tasks, to ensure that all the problems were resolved.
    • Speak with guests in a friendly, warm, and genuine manner that makes them feel welcome to the hotel.
    • To proactively work to seek out ways in which to improve the hotel experience for our guests.
    • Ensure the crispness & neatness of your appearance. Uniform, nametag & shoes shined.
    • Adhere to proper loading of Bell cart to distribute weight evenly.
    • Understand and enforce hotel policy on loading and unloading boxes at the Front Entrance.
    • Understand who may use the bell carts and for what purposes.
    • Understand how to properly push and pull a bell cart safely
    • Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity.
    • Understand responsibilities with regard to reporting burnt out light bulbs and spills.
    • Understand the bridging concept with the front desk for clues to guest status.
    • Use the expression, "Welcome to the (insert hotel name)" with every arriving guest.
    • Understand the responsibilities with regard to two-way radio use.
    • Refer all guests to hotel offered operations first. (hotel restaurant and/or lounge)
    • Controls the traffic flow in and out of the Lobby.
    • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
    • Ensure that all personal interaction with other employees, takes place in a "non guest" area.
    • Fosse experience preferred but not required.
    Interior
    • Assist in arranging for restaurant Reservations and limousines as required by our guests.
    • Ensure the delivery of newspapers, faxes, parcels, mail, special deliveries, etc. to guest rooms.
    • Follow up on Any Guest requests i.e.; extra pillow, toothpaste, extra towels ETC, throughout your shift.
    • Handling of special requests- i.e. flowers, rental cars, forwarding luggage, airline tickets, etc.
    • Arranging sightseeing tours, advising of different quality local shopping areas, and giving various directions as necessary.
    • Understand how to enter an elevator.
    • Understand when to enter an elevator and when to wait for next elevator.
    • Understand what to say when in the elevator.
    • Understand how to call floors.
    • Understand the significance of the Franchise Guest Travel Program.
    • Understand the Express Check in process and responsibilities.
    • Understand that the 'floor' must be covered 100% of the time & the importance of informing Management of your whereabouts at all times.
    Background check is required.
  • Omni Hotels & Resorts

    Night Auditor

    6 days ago

    Omni Hotels & Resorts New Orleans, United States

    The candidate must be able to deliver high-quality service to guests upon arrival and departure as well as resolve any guest issues during their stay. The candidate must also be able to enter reservations, and handle all cash and credit card transact Night Auditor, Auditor, Audit ...

  • French Quarter Guest Houses

    Night Auditor

    2 weeks ago

    French Quarter Guest Houses New Orleans, United States Full time

    The Night Auditor is responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests, making reservations, preparing daily reports, and balancing transactions. The Night Auditor must be able to work independently and with ...

  • Omni Hotels

    Night Auditor

    2 weeks ago

    Omni Hotels New Orleans, United States

    Omni Hotels - JobID: [Front Desk Agent] As a Night Auditor at Omni Hotels, you'll: Prepare daily reports and distribute as directed; Ensure adequate communication the following morning to all necessary departments by communicating through Wrap-Up emails; Document errors made by c ...

  • Aimbridge Hospitality

    Night Auditor

    6 days ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • Aimbridge Hospitality

    Night Auditor

    6 days ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • Stonebridge Companies

    Night Auditor

    6 days ago

    Stonebridge Companies New Orleans, United States Part time

    City, State: · New Orleans, LouisianaThe purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in mai ...

  • Aimbridge Hospitality

    Night Auditor

    1 week ago

    Aimbridge Hospitality New Orleans, United States

    Aimbridge Hospitality - Hampton Inn New Orleans French Qtr [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run al ...

  • Aimbridge Hospitality

    Night Auditor

    6 days ago

    Aimbridge Hospitality New Orleans, United States

    Aimbridge Hospitality - Hampton Inn New Orleans St. Charles [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run a ...

  • Hampton Inn New Orleans French Qtr

    Night Auditor

    2 weeks ago

    Hampton Inn New Orleans French Qtr New Orleans, United States

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...

  • Aimbridge Hospitality

    Night Auditor

    1 week ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • Hampton Inn New Orleans St. Charles

    Night Auditor

    2 weeks ago

    Hampton Inn New Orleans St. Charles New Orleans, United States

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...

  • Aimbridge Hospitality

    Night Auditor

    1 day ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Aimbridge Hospitality

    Night Auditor

    1 week ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • Aimbridge Hospitality

    Night Auditor

    2 weeks ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Courtyard by Marriott

    Night Auditor

    2 weeks ago

    Courtyard by Marriott New Orleans, United States

    Courtyard by Marriott - 910 Iberville Street [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily ...

  • HRI DEVELOPMENT

    Night Auditor

    2 weeks ago

    HRI DEVELOPMENT New Orleans, United States

    Night Auditor · Regular Full-Time · Holiday Inn Express - NOLA, New Orleans, LA, US · Job Title: Night Auditor · Department: Front Office · Supervision Exercised: None · Supervision Received: Front Office Supervisor, Front Office manger. Assistant General Manager, and Gener ...

  • Omni Hotels

    Night Auditor

    2 weeks ago

    Omni Hotels New Orleans, United States

    Location · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle A ...

  • HRI DEVELOPMENT

    Night Auditor

    3 days ago

    HRI DEVELOPMENT New Orleans, United States

    Job Title: Night Auditor · Department: Front Office · Supervision Exercised: None · Supervision Received: Front Office Manager · JOB SUMMARY · Verify the accuracy of figures, calculations, and postings pertaining to daily business transactions recorded by other staff members ...

  • Omni Hotels

    Night Auditor

    2 weeks ago

    Omni Hotels New Orleans, United States

    Location · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle ...

  • Omni Hotels

    Night Auditor

    3 weeks ago

    Omni Hotels New Orleans, United States

    Location · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle A ...